How to Cancel Criterion Channel Subscription in 2026: Quick & Easy Steps
By Zoe Mitchell
Fintech Product Researcher
Criterion Channel is the definitive streaming home of the Criterion Collection, operated by the independent Criterion Collection company. The service offers a curated library of classic, art-house, and world cinema, including filmmaker retrospectives, exclusive supplements, new restorations, and special programming for serious film enthusiasts. As a result, many subscribers see recurring charges from Criterion Channel on their bank or credit card statements each month. Plans start at $10.99 per month, with an annual option available at $99.99 per year. New subscribers also benefit from a free 7-day trial. Below, you will find exactly how to cancel your Criterion Channel subscription quickly on any device.
Published March 3, 2026Last updated on March 3, 20263 min read
How to Cancel Criterion Channel on the Website
Cancelling directly through the Criterion Channel website is the easiest and most reliable method for subscribers who signed up directly at criterionchannel.com. The process is very clean and straightforward, taking only a couple of minutes to complete.
1
Go to criterionchannel.com and Sign In
First, open your web browser and navigate to criterionchannel.com. Then click Sign In and enter the email address and password associated with your Criterion Channel account.
2
Go to Your Account
Next, click on your name or profile icon in the top right corner of the page. From the dropdown menu, select Account to access your account settings and subscription details.
3
Find the Cancel Subscription Option
After that, look for the subscription management section within your account settings. This area displays your current plan, billing date, and the option to cancel or modify your subscription.
4
Click Cancel Subscription
Then click Cancel Subscription. The site may ask for a reason for cancelling — however, providing a reason is optional and does not affect the cancellation process.
5
Confirm Your Cancellation
Finally, confirm your cancellation when prompted. You should receive a confirmation email at your registered email address. As a result, your access to Criterion Channel will continue through the end of your current billing period at no additional charge.
How to Cancel Criterion Channel on Apple (iPhone / iPad)
If you subscribed to Criterion Channel through the iOS app and your payments are processed via your Apple ID, you must cancel through Apple’s subscription management settings. Because Apple handles all billing for in-app subscriptions, Criterion Channel cannot process a cancellation for Apple-billed accounts.
1
Open Settings on Your Device
To begin, tap the Settings app on your iPhone or iPad. This is the gray gear icon typically found on your home screen or in the App Library.
2
Tap Your Name
At the top of the Settings screen, tap your name to open your Apple ID account page, where all Apple subscriptions are managed.
3
Tap Subscriptions
After that, scroll down and tap Subscriptions. You will see a list of all active and expired subscriptions associated with your Apple ID.
4
Select Criterion Channel
Next, find and tap Criterion Channel from your list of active subscriptions. However, if it does not appear here, you did not subscribe through Apple and should therefore cancel directly at criterionchannel.com.
5
Cancel Subscription
Finally, tap Cancel Subscription and confirm when prompted. Your Criterion Channel access will consequently remain active through the end of your current billing period.
How to Cancel Criterion Channel on Google Play (Android)
Criterion Channel is not widely available as a direct Google Play subscription in most markets. However, if you subscribed through the Android app and are billed through Google Play, you will need to cancel through the Google Play Store rather than through the Criterion Channel website.
1
Open Google Play Store
First, open the Google Play Store app on your Android device. Make sure you are logged in with the same Google account used to subscribe to Criterion Channel.
2
Go to Payments & Subscriptions
Then, tap your profile icon in the top right corner of the Play Store. From the menu, select Payments & subscriptions, and then tap Subscriptions.
3
Select Criterion Channel
Find and tap Criterion Channel from your list of active subscriptions. However, if it is not listed here, you subscribed directly and should therefore cancel at criterionchannel.com instead.
4
Cancel Subscription
Finally, tap Cancel subscription and follow the on-screen prompts to confirm. As a result, you will retain access to Criterion Channel through the end of your current billing cycle.
How to Cancel Criterion Channel Through Amazon Prime Video Channels
Criterion Channel is available as an Amazon Prime Video Channel add-on, and if you subscribed through this route, your billing is handled by Amazon. In this case, you must cancel through your Amazon account rather than through criterionchannel.com.
1
Go to Amazon.com and Sign In
First, visit amazon.com in your browser and sign in to the Amazon account used to subscribe to Criterion Channel. Make sure you are using the correct account if you manage multiple Amazon profiles.
2
Go to Your Memberships & Subscriptions
Next, hover over Account & Lists in the top navigation and click Your Account. After that, scroll down to locate Memberships & Subscriptions and click on it.
3
Find Criterion Channel
Then, look for Criterion Channel in your list of active Prime Video Channels. Additionally, you can navigate directly to primevideo.com/settings to find all your active channel subscriptions.
4
Cancel the Channel
Finally, click Cancel Channel next to Criterion Channel and confirm your cancellation. As a result, your access to Criterion Channel via Amazon Prime Video will continue until the end of your billing period.
How to Cancel Criterion Channel via Customer Support
If you are unable to cancel through the methods above, Criterion Channel customer support is available through their help center. Note that Criterion Channel does not offer phone support — all support is provided online through their help portal.
1
Visit Criterion Channel Help
First, go to criterionchannel.com/help to access the Criterion Channel help center. This resource contains articles on account management, billing, cancellation, and technical support.
2
Search for Cancellation Help
Next, use the search bar to find relevant articles about cancelling your subscription. Additionally, browse the account and billing section for step-by-step guidance tailored to your subscription type.
3
Submit a Support Request
If the help articles do not resolve your issue, submit a support ticket through the help center contact form. Then include your account email address and a clear description of the problem so the team can assist you promptly.
4
Confirm Cancellation via Email
After the support team processes your request, you should receive an email confirmation. Be sure to save this for your records in case any future billing questions come up.
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Cancelling Criterion Channel is one of the easiest streaming cancellations available. The process is very clean and simple — log into your account, navigate to subscription settings, and confirm. As a result, the entire process takes roughly 2 minutes. The only complication arises if you subscribed through a third party such as Apple, Amazon Prime Video Channels, or Roku, in which case you must cancel through that platform instead. Additionally, Criterion Channel does not offer phone support, so customers who need assistance will need to use the online help center.
Estimated Time
On average, it takes 0002 minutes to cancel a Criterion Channel subscription.
How to Contact Criterion Channel
Criterion Channel does not offer phone or live chat support. Customer assistance is available through the online help center.
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Criterion Channel Refund Policy
Criterion Channel does not offer refunds or pro-rated credits for unused portions of a billing period. Instead, when you cancel your subscription, your access to Criterion Channel content continues until the end of your current billing cycle and you will not be charged again. Furthermore, if you believe you were charged in error or did not intend to renew your subscription, contact Criterion Channel support through criterionchannel.com/help to explain your situation. However, refunds are not guaranteed and are evaluated on a case-by-case basis.
Criterion Channel Plans & Pricing (2026)
Plan
Price
Details
Monthly
$10.99 / month
Full access to the entire Criterion Channel library including classic, art-house, and world cinema. Filmmaker retrospectives, exclusive supplements, new restorations, and special programming. Free 7-day trial for new subscribers.
Annual
$99.99 / year
Best value plan at approximately $8.33 per month when billed annually. Full access to all Criterion Channel content for 12 months. Includes the free 7-day trial for new subscribers.
Frequently Asked Questions
Can I Cancel Criterion Channel at Any Time?
Yes. Criterion Channel has no long-term contracts or cancellation fees. You can cancel at any time through your account settings, and your access will remain active until the end of your current billing period.
Why Do People Cancel Criterion Channel?
Common reasons include having watched the specific films they signed up for, finding the curated art-house library too niche for regular viewing, wanting to reduce monthly expenses, or rotating between streaming services seasonally.
What Information Do I Need to Cancel Criterion Channel?
You need the email address and password for your Criterion Channel account. If you subscribed through Apple, Amazon Prime Video Channels, or Roku, you will need to cancel through that platform using the relevant credentials.
What Should I Know Before Cancelling Criterion Channel?
Your account remains active through the end of the billing period after cancelling. Additionally, simply deleting the Criterion Channel app does not cancel your subscription. No partial refunds are issued, so timing your cancellation before your renewal date helps you get maximum value.
Does Criterion Channel Offer a Free Trial?
Yes. Criterion Channel offers a free 7-day trial for new subscribers on both the monthly and annual plans. However, if you do not cancel before the trial period ends, you will be automatically charged the standard subscription rate.
What Content Does Criterion Channel Offer?
Criterion Channel is the definitive streaming home of the Criterion Collection, featuring curated classic, art-house, and world cinema from across the globe. Additionally, the service offers filmmaker retrospectives, exclusive supplements, new film restorations, and special programming. It is particularly well-regarded by serious film enthusiasts and cinephiles.
Refunds, Reactivation & Troubleshooting
Can I Get a Refund from Criterion Channel?
Criterion Channel does not typically offer refunds or pro-rated credits for unused portions of a billing period. However, if you believe you were charged in error or experienced an unauthorized charge, contact Criterion Channel support at criterionchannel.com/help to discuss your specific situation.
How Long Does It Take to Cancel Criterion Channel?
Cancelling Criterion Channel typically takes about 2 minutes. The process is very straightforward — sign in, navigate to account settings, and confirm the cancellation.
What Happens to My Criterion Channel Account After I Cancel?
After cancellation, your access to Criterion Channel remains active through the end of your billing period. After that date, you will no longer be able to stream content. However, your account details are retained so you can resubscribe easily at any time.
Can I Reactivate My Criterion Channel Subscription?
Yes. Simply visit criterionchannel.com and sign in with your existing email and password to resubscribe. Your account information will be on file and you can choose a plan to immediately regain access to the full Criterion Channel library.
What if I Cancelled Criterion Channel But Am Still Being Charged?
If you continue to see charges after cancelling, first check whether you subscribed through a third-party platform such as Apple, Amazon, or Roku and cancel through that platform. If the charges continue after cancelling through the correct channel, contact Criterion Channel support at criterionchannel.com/help promptly.
Criterion Channel May Show Up On Your Statement As:
