Monday.com is a popular project management and work operating system used by teams to plan, track, and manage workflows. Pricing starts at $9 per seat per month for the Basic plan, with Standard at $12 per seat per month and Pro at $19 per seat per month (billed annually). If you see a charge from Monday.com on your bank or credit card statement, it is most likely your subscription auto-renewing. Below, you will find exactly how to cancel your Monday.com subscription quickly using any method available.
Published March 2026 Last updated on March 2026 5 min read
How to Cancel Monday.com on Monday.com
You can downgrade or cancel your Monday.com subscription directly through the admin panel. Only account admins can manage billing and subscriptions. For detailed information, visit Monday.com’s official cancellation guide.
1
Sign In as Admin
Go to monday.com in your web browser and sign in with your admin account credentials. Only account administrators can manage billing.
2
Open Administration
Click on your profile icon in the bottom-left corner, then select Administration from the menu.
3
Navigate to Billing
In the Administration panel, click Billing to view your current plan, payment details, and renewal date.
4
Downgrade Your Plan
Click Change plan or Downgrade. Select the Free plan to stop all future charges. Confirm the downgrade. Note: you must do this at least 30 days before your renewal date to avoid auto-renewal charges.
How to Cancel Monday.com on Apple App Store
If you subscribed through Apple in-app purchase on iPhone or iPad, you must cancel through Apple. Monday.com cannot process App Store cancellations.
1
Open Settings on iPhone or iPad
Tap the Settings app on your iOS device, then tap your name at the top to access your Apple ID settings.
2
Go to Subscriptions
Tap Subscriptions to see all active and expired subscriptions linked to your Apple ID.
3
Select Monday.com
Find and tap monday.com in your subscription list.
4
Cancel Subscription
Tap Cancel Subscription and confirm. Your access to Monday.com paid features remains active until the end of your current billing period.
How to Cancel Monday.com on Google Play Store
If you subscribed through Google Play on Android, you must cancel through Google Play. Monday.com cannot process Play Store cancellations.
1
Open Google Play Store
Launch the Google Play Store app on your Android device. Tap your profile icon in the top-right corner.
2
Go to Payments & Subscriptions
Tap Payments & subscriptions, then tap Subscriptions to see all active subscriptions.
3
Select Monday.com
Find and tap monday.com in your subscription list.
4
Cancel Subscription
Tap Cancel subscription and follow the prompts. Select a reason if asked, then confirm. Access continues until the billing period ends.
Go to support.monday.com in your browser and navigate to the contact section.
2
Start a Support Conversation
Use the in-app chat widget or submit a support request. Select your issue type as billing, subscription, or account-related.
3
Provide Account Details
Include your account email, workspace URL, current plan details, and a clear statement that you want to cancel or downgrade your subscription. Request written confirmation.
4
Wait for Confirmation
Monday.com support typically responds within 1-2 business days. Ensure you receive written confirmation that your cancellation or downgrade has been processed before your next renewal date.
How to Cancel Monday.com on PayPal
If you signed up through PayPal, you can cancel the recurring payment directly from your PayPal account.
1
Log In to PayPal
Go to paypal.com and sign in with your PayPal email and password.
2
Open Settings
Click the Settings gear icon in the top-right corner of your PayPal dashboard.
3
Go to Payments
Click Payments, then click Manage automatic payments or Manage pre-approved payments.
4
Cancel Monday.com
Find Monday.com in the list, click on it, then click Cancel to stop future automatic payments.
Difficulty
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Cancelling Monday.com is moderately easy but requires careful attention. You need admin access to downgrade or cancel the account, and Monday.com requires 30 days notice before your subscription renewal date to prevent auto-renewal. The process involves downgrading to the free plan rather than a traditional “cancel” button. If you miss the 30-day notice window, you may be committed to another billing cycle.
Estimated Time
On average, it takes 0005 minutes to cancel a Monday.com subscription.
How to Contact Monday.com
Monday.com offers support through their online help center, in-app chat, and email. There is no dedicated phone support line for cancellations.
MoneyPilot is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.
The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.
Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual advice.
MoneyPilot does not encourage or condone disputing valid charges, misrepresenting transactions, or taking any action that could violate a company’s terms, service agreement, or applicable laws. We promote fair, transparent, and lawful communication between consumers and businesses.
Savings Calculator
Find out how much you could save
$
Savings over 5 years from cancelling your $36.00/month subscription
$2160
Savings by cancelling
vs
-$2160
Loss if you keep paying
Monday.com Refund Policy
Monday.com requires 30 days notice before your subscription end date to cancel. If notice is not provided, the plan auto-renews. Net-new customers may be eligible for a prorated refund on yearly plans cancelled within 30 days of initial purchase through a written request. After the initial 30-day window, refunds are generally not available. Contact Monday.com support for billing disputes or special circumstances. Learn more about MoneyPilot’s subscription management tools to help track and cancel unwanted subscriptions.
Monday.com Plans & Pricing (2026)
Plan
Price
Details
Monday.com Free
Free
Up to 2 seats, 3 boards, unlimited docs, and 200+ templates. Good for individuals.
You can downgrade to the free plan at any time, but Monday.com requires 30 days notice before your subscription renewal date to prevent auto-renewal. If you miss this window, you may be committed to another billing cycle.
Why Do People Cancel Monday.com?
Common reasons include finding cheaper project management alternatives like Trello or Asana, the per-seat pricing becoming too expensive as teams grow, switching to other tools that better integrate with existing workflows, or no longer needing project management software.
What Information Do I Need to Cancel Monday.com?
You need admin access to the Monday.com account. Have your account email, workspace URL, and billing details ready. Only account administrators can manage subscriptions and billing.
What Is Monday.com’s Cancellation Policy?
Monday.com requires 30 days written notice before your subscription end date. If notice is not provided, the plan auto-renews. New customers may request a prorated refund within 30 days of initial purchase.
Can I Get a Refund from Monday.com?
New customers on yearly plans may be eligible for a prorated refund if they cancel within 30 days of purchase via written request. After the initial period, refunds are generally not available. Contact Monday.com support for billing disputes.
Refunds, Reactivation & Troubleshooting
How Long Does It Take to Cancel Monday.com?
Downgrading through the admin panel takes about 5 minutes. However, you should initiate the process at least 30 days before your renewal date to avoid auto-renewal charges.
What Happens to My Data After I Cancel Monday.com?
When you downgrade to the free plan, your boards, data, and workspace are preserved but subject to free plan limitations (3 boards max, 2 seats). If you close your account entirely, your data will be permanently deleted after a retention period.
Can I Reactivate Monday.com?
Yes. You can upgrade from the free plan to a paid plan at any time through the admin panel. Your workspace data and boards will still be available.
What if I Cancelled Monday.com but Am Still Being Charged?
Verify that you submitted your cancellation at least 30 days before your renewal date. Check your billing settings in the admin panel. If charges continue after confirmed cancellation, contact Monday.com support with your cancellation confirmation.
Does Cancelling Remove My Monday.com Workspace?
No, downgrading to the free plan keeps your workspace active with limited features. Your boards and data remain accessible within free plan limits. Closing the account entirely is a separate action.
Monday.com May Show Up On Your Statement As:
MONDAY.COM MONDAY COM LTD MONDAY *SUBSCRIPTION
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