How to Cancel Peacock Subscription in 2026: Quick & Easy Steps
By Zoe Mitchell
Fintech Product Researcher
Peacock is NBCUniversal’s streaming service, owned by Comcast, and one of the few major platforms to offer a free ad-supported tier alongside its paid plans. With approximately 35 million paid subscribers and over 90 million sign-ups in the US, Peacock has grown significantly since its 2020 launch by leveraging NBCUniversal’s content library including NBC classics, Universal films, Bravo reality shows, and exclusive live sports like Premier League soccer and select NFL games. As of 2026, Peacock offers three tiers: a Free plan with limited content and ads, a Premium plan at $7.99/month, and a Premium Plus plan at $13.99/month that removes most ads and adds live local NBC channels. If you see a charge labeled “PEACOCKTV” or “NBCU PEACOCK” on your bank statement, it is almost certainly your Peacock Premium subscription. Peacock raised its prices in 2024 and has continued to add sports and live event content to justify the cost increase. Below, you’ll find exactly how to cancel your Peacock subscription quickly on any device.
Published March 3, 2026Last updated on March 3, 20264 min read
How to Cancel Peacock on the Website
Cancelling directly through the Peacock website is the most reliable method and works regardless of what device you normally stream on. This method applies to subscribers who signed up directly through peacocktv.com or via a Comcast/Xfinity bundle — not through Apple or Google Play.
1
Go to Peacock Account Page
First, open your web browser and navigate to peacocktv.com. Sign in with the email address and password associated with your Peacock account if you are not already logged in.
2
Open Your Account Settings
Next, click on your profile icon in the top right corner of the screen. From the dropdown menu, select Account to access your subscription and billing settings.
3
Navigate to Manage Plan
Then, in your Account settings, locate the Plan section and click Manage Plan. This will show your current subscription tier and present you with the option to change or cancel your plan.
4
Select Cancel Plan
After that, click Cancel Plan at the bottom of the plan options. Peacock may offer you a discounted rate or a free trial extension as a retention offer — you can decline these by clicking Continue to Cancel.
5
Confirm Cancellation
Finally, confirm your cancellation when prompted. You will receive a confirmation email from Peacock shortly after. Your Premium access will continue until the end of your current billing period, at which point your account automatically reverts to the free tier.
How to Cancel Peacock on Apple (iPhone / iPad)
If you originally subscribed to Peacock through the iOS App Store, your billing is handled by Apple and you must cancel through your iPhone or iPad’s subscription settings. Attempting to cancel via the Peacock website will not work in this case, as Peacock’s system will show no active subscription to cancel.
1
Open Settings
To begin, tap the Settings app on your iPhone or iPad home screen. This is the gray gear-shaped icon and is your starting point for managing all Apple subscriptions.
2
Tap Your Name
At the very top of the Settings screen, tap on your name to open your Apple ID profile page. This is where Apple manages all purchases and active subscriptions tied to your Apple ID.
3
Tap Subscriptions
Next, scroll down and tap Subscriptions to see a full list of all active and expired subscriptions. However, if you don’t see Peacock listed here, you did not subscribe through Apple — go back and use the website method instead.
4
Select Peacock
From the list of subscriptions, tap on Peacock. This opens the subscription details page where you can see your renewal date, plan type, and the option to cancel.
5
Cancel Subscription
Finally, tap Cancel Subscription at the bottom of the screen and confirm when prompted. As a result, your Peacock Premium access will remain active through your current billing period before reverting to the free tier.
How to Cancel Peacock on Google Play (Android)
Android users who subscribed to Peacock through the Google Play Store must cancel through Google Play, not through Peacock’s website. In other words, Google controls the billing for in-app subscriptions and Peacock cannot process these cancellations on their end.
1
Open Google Play Store
First, open the Google Play Store app on your Android device and make sure you are signed in to the Google account you used when subscribing to Peacock.
2
Go to Payments & Subscriptions
Then, tap your profile icon in the top right corner and select Payments & subscriptions from the menu. After that, tap Subscriptions to view all active subscriptions.
3
Select Peacock
Find and tap on Peacock in your subscriptions list. However, if Peacock does not appear here, your subscription was not purchased through Google Play and you should use the website or Apple method instead.
4
Cancel Subscription
Finally, tap Cancel subscription and follow the on-screen prompts to confirm. Select a reason if asked — this is optional and will not affect your cancellation. Your access continues through the end of the current billing period.
How to Cancel Peacock Through a Third-Party Provider
If your Peacock subscription was bundled with a Comcast/Xfinity plan, a Flex device, or another third-party provider, you will need to cancel through that provider rather than through Peacock directly. Peacock is commonly included as a perk with certain Xfinity internet and TV packages, and the cancellation process varies by provider.
1
Identify Your Billing Source
First, log into your Peacock account at peacocktv.com and go to Account > Plan. If you see a message like “Your subscription is managed by Xfinity” or another provider name, you must cancel through that provider. You can also check your bank statement — if the charge comes from Xfinity or another provider rather than Peacock directly, that confirms third-party billing.
2
Log Into Your Provider Account
Next, log into your provider’s account management portal. For Xfinity: go to xfinity.com, navigate to Account > Services > Streaming & On Demand, and find Peacock in your active services.
3
Remove or Cancel Peacock
Then, find Peacock in your subscriptions or add-on services and select the option to remove or cancel it. Keep in mind that if Peacock was included as a free perk with your plan, removing it may not generate a refund or credit.
4
Confirm and Save Changes
Finally, confirm your changes and save. You should receive an email confirmation from your provider. If you have trouble, call your provider’s customer support directly, as they have access to your billing records and can process the removal immediately.
How to Cancel Peacock via Customer Support
If you encounter any issues cancelling through the methods above, Peacock’s customer support team can assist you directly. Peacock offers both phone support and live chat through its help center, available during regular business hours.
1
Visit the Peacock Help Center
First, go to peacocktv.com/help to access Peacock’s support options. From there, you can initiate a live chat session or find the phone number to speak with a representative directly.
2
Call or Chat with Support
Next, you can call Peacock directly at 1-800-723-0048 to speak with a customer service agent. Alternatively, use the live chat option on the help center page for a faster response without waiting on hold.
3
Request Cancellation
Once connected with an agent, clearly state that you want to cancel your Peacock subscription. Have your account email address and any relevant billing information ready so the agent can locate your account quickly and process the request.
4
Get Confirmation
After the agent processes your cancellation, ask for a confirmation number or email. Save this for your records in case any future charges appear on your statement — having documentation of the cancellation makes it much easier to dispute unauthorized charges.
Difficulty
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Cancelling Peacock is a relatively straightforward process with a difficulty rating of about 3 out of 10. The online cancellation flow is easy to navigate and does not involve aggressive retention tactics or multiple confirmation screens. However, the process becomes slightly more complex for users who subscribed through a third-party like Xfinity or who aren’t sure which platform holds their billing. Additionally, Peacock may present a discounted offer before confirming your cancellation, but declining it is simple. Overall, most users can complete the cancellation in under 3 minutes.
Estimated Time
On average, it takes 0003 minutes to cancel a Peacock subscription.
How to Contact Peacock
Peacock offers customer support via phone and live chat. Here’s how to reach them.
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Peacock Refund Policy
Peacock does not offer refunds or pro-rated credits for unused portions of a billing period after cancellation. When you cancel your Peacock Premium or Premium Plus subscription, your paid access remains active through the end of your current billing cycle, and your account then automatically downgrades to the free tier rather than being closed entirely. Furthermore, if you believe you were charged incorrectly, or if an unauthorized charge appears on your account, you should contact Peacock support at 1-800-723-0048 to request a billing review. Peacock handles refund requests for billing errors on a case-by-case basis, and providing proof of cancellation or account activity can help resolve disputes more quickly. It is also worth checking whether your Peacock subscription is billed through a third party such as Xfinity, Apple, or Google, as refund requests in those cases must be directed to the respective billing platform rather than Peacock directly.
Peacock Plans & Pricing (2026)
Plan
Price
Details
Free
$0 / month
Limited content library with ads. Does not include all shows and movies. No live sports. No downloads. Access to select NBC shows and Peacock originals.
Premium
$7.99 / month $79.99 / year
Full Peacock content library with limited ads. Includes live sports (Premier League, WWE, NFL), all NBC shows, Universal films, and Peacock originals. Stream on up to 3 devices. No downloads.
Premium Plus
$13.99 / month $139.99 / year
Everything in Premium plus fewer ads (some live and news content still has ads). Includes live local NBC channels in select markets. Download up to 3 titles for offline viewing. Stream on up to 3 devices.
Frequently Asked Questions
Can I Cancel Peacock at Any Time?
Yes. Peacock allows you to cancel your subscription at any time with no cancellation fees or long-term commitments. Your paid access will remain active through the end of your current billing period, after which your account reverts to the free tier rather than being deleted entirely.
Why Do People Cancel Peacock?
Common reasons include the seasonal nature of content — especially live sports like the Olympics or specific NFL games — price increases in 2024, not watching enough content to justify the cost, or rotating to a different streaming service. Some users cancel after watching a specific event and plan to resubscribe later.
What Happens to My Account When I Cancel Peacock?
When you cancel Peacock Premium or Premium Plus, your paid access continues until the end of your billing cycle. After that, your account automatically reverts to the free Peacock tier, so you won’t lose your account entirely — you’ll just lose access to premium content and ad-free viewing.
What is Peacock’s Cancellation Policy?
Peacock permits cancellation at any time with no early termination fees. Access continues until the end of the current billing period. Peacock does not offer pro-rated refunds for unused portions of your subscription. It’s important to note that deleting the app does not cancel your subscription — you must cancel through your account settings or the platform where you subscribed.
How Do I Cancel Peacock If I Subscribed Through Apple or Google?
If you subscribed through the iOS App Store or Google Play Store, you must cancel through that platform directly — not through Peacock’s website. For Apple, go to Settings > Your Name > Subscriptions > Peacock > Cancel. For Android, go to the Google Play Store > Profile > Payments & subscriptions > Subscriptions > Peacock > Cancel.
How Long Does It Take to Cancel Peacock?
The cancellation process typically takes 2-3 minutes when done online through peacocktv.com. The process is straightforward with no aggressive retention agents or confusing flows, making Peacock one of the easier subscriptions to cancel.
Refunds, Reactivation & Troubleshooting
Can I Get a Refund from Peacock?
Peacock generally does not offer refunds for unused portions of a billing period. However, if you were charged in error or experienced an unauthorized charge, contact Peacock customer support at 1-800-723-0048 to request a review. Refunds for billing errors are handled on a case-by-case basis.
Can I Reactivate My Peacock Premium Account?
Yes. Since cancelling Peacock reverts your account to the free tier rather than deleting it, reactivating is simple. Just log into peacocktv.com and upgrade back to Premium or Premium Plus at any time. Your watch history and preferences are preserved when you resubscribe.
What if I Cancelled Peacock But Am Still Being Charged?
If you’re still seeing Peacock charges after cancelling, verify that you cancelled the correct account and through the correct platform. Contact Peacock support at 1-800-723-0048 or via live chat at peacocktv.com/help to dispute any unauthorized charges and request a refund review.
Does Peacock Offer a Free Tier After Cancellation?
Yes. Unlike most streaming services that fully deactivate your account on cancellation, Peacock automatically downgrades you to its free tier when your paid subscription ends. The free tier includes a limited selection of ad-supported content, so you retain some access without paying anything.
