How Do I Cancel a Premium Add-On Subscription on Roku?

You can cancel a Roku Channel premium add-on subscription directly on your Roku device by going to the Home screen, highlighting the channel, pressing the * button on your remote, and selecting Manage Subscription. Alternatively, you can cancel through my.roku.com in a web browser, or through Apple or Google Play if you subscribed through those platforms.

What Happens After I Cancel a Roku Channel Subscription?

After cancellation, you retain access to the premium channel through the end of your paid billing period. After that date, the premium channel content will no longer be accessible, though the free Roku Channel content remains available. You can resubscribe to any premium channel at any time from your Roku device or my.roku.com.

How to Cancel Roku Channel Subscription in 2026: Quick & Easy Steps

The Roku Channel is a free, ad-supported streaming service from Roku, Inc. — however, through The Roku Channel, users can also purchase premium add-on channel subscriptions such as Starz, Showtime, AMC+, Paramount+, and dozens of other services. It is important to note that this guide is specifically about cancelling those paid premium add-on subscriptions, not the free Roku Channel itself. If you see a recurring charge on your bank or credit card statement from Roku, it is most likely for one of these premium channel add-ons that you subscribed to through The Roku Channel. Pricing for these add-ons varies by channel, typically ranging from $4.99 to $13.99 per month. Below, you will find exactly how to find and cancel your Roku Channel premium subscription on any device.

Published March 3, 2026 Last updated on March 3, 2026 4 min read

How to Cancel a Roku Channel Subscription on Your Roku Device

This is the most common and convenient method for cancelling a premium add-on subscription if you subscribed directly through your Roku device. First, make sure your Roku device is powered on and connected to the internet before you begin.

Go to Your Roku Home Screen

First, press the Home button (the house icon) on your Roku remote to return to the main home screen. This is where all your installed channels and apps are displayed.

Highlight The Roku Channel

Next, use the directional buttons on your remote to highlight The Roku Channel tile on your home screen. However, do not press OK to open it — simply highlight the tile so it is selected.

Press the * (Star) Button on Your Remote

Then press the * (star or asterisk) button on your Roku remote. This opens a context menu with options specific to The Roku Channel. After that, select Manage Subscription or Subscriptions from the menu.

Select the Premium Channel to Cancel

Additionally, you can navigate directly to the specific premium channel you want to cancel. Highlight the premium channel (such as Starz, Showtime, or AMC+), press the * button again, and select Cancel Subscription from the options menu.

Confirm the Cancellation

Finally, confirm your cancellation when prompted on screen. As a result, your access to that premium channel’s content will continue through the end of the current billing period and you will not be charged again after that date.

How to Cancel a Roku Channel Subscription via my.roku.com

Alternatively, you can manage and cancel your Roku Channel premium subscriptions through a web browser at my.roku.com. This method is useful if you do not have your Roku remote handy or prefer managing your account from a computer or mobile phone.

Go to my.roku.com and Sign In

First, open a web browser and go to my.roku.com. Then sign in using the email address and password associated with your Roku account. Make sure you are using the same account linked to your Roku device.

Navigate to Manage Subscriptions

Next, click on your account name or profile icon in the top right corner. After that, select My Account and then look for the Manage Subscriptions section to see all active premium channel add-ons.

Find the Subscription You Want to Cancel

Then scroll through your active subscriptions and click on the premium channel you want to cancel. Additionally, take note of the billing date shown so you know exactly when your access will end after cancelling.

Click Cancel Subscription and Confirm

Finally, click Cancel Subscription for the channel you wish to remove. Follow the on-screen prompts to confirm the cancellation. As a result, Roku will stop charging you for that premium channel after the current billing period ends.

How to Cancel a Roku Channel Subscription on Apple (iPhone / iPad)

If you subscribed to a premium channel through The Roku Channel using the Apple TV app or directly through the iOS App Store, Apple handles the billing. In other words, to stop the charges you must cancel through your Apple ID subscription settings — not through Roku’s website.

Open Settings on Your iPhone or iPad

First, tap the Settings app on your home screen. This is where Apple manages all subscriptions tied to your Apple ID, including any premium channels accessed through Roku or the Apple TV app.

Tap Your Name and Then Subscriptions

Next, tap your name at the top of the Settings menu. After that, scroll down and tap Subscriptions to see all active and expired subscriptions linked to your Apple ID.

Find the Roku Channel or Premium Add-On

Then look for The Roku Channel or the specific premium channel name (such as Starz or Showtime) in your subscriptions list. However, if it is not listed here, you subscribed through your Roku device directly and should cancel via my.roku.com instead.

Tap Cancel Subscription

Finally, tap on the subscription and select Cancel Subscription, then confirm when prompted. As a result, Apple will stop billing you for that premium channel at the end of the current billing period.

How to Cancel a Roku Channel Subscription on Google Play (Android)

If you subscribed to a Roku Channel premium add-on through the Google Play Store on your Android device, Google manages your billing. First, confirm this is the case by checking your Google Play subscriptions list, as this situation is less common than subscribing directly through a Roku device.

Open the Google Play Store

First, on your Android device, open the Google Play Store app. Additionally, ensure you are signed in with the same Google account used to subscribe to the Roku Channel premium add-on.

Go to Payments & Subscriptions

Next, tap your profile icon in the top right corner. Then select Payments & subscriptions followed by Subscriptions to see all active subscriptions on your Google account.

Locate the Roku Channel Subscription

After that, find the Roku Channel or the specific premium channel name in your active subscriptions list. However, if it is not listed, you subscribed directly through your Roku device and should cancel via my.roku.com or your Roku remote instead.

Tap Cancel Subscription

Finally, tap the subscription and select Cancel subscription, then follow the prompts to confirm. As a result, Google will stop processing charges for the Roku Channel premium subscription after the end of the current billing period.

How to Cancel a Roku Channel Subscription via Customer Support

If you are having trouble cancelling through the methods above or cannot identify which subscription is being charged, Roku customer support can help. Support is available through the Roku help center at support.roku.com, and there is no phone line for The Roku Channel — all support is handled online.

Visit the Roku Help Center

First, go to support.roku.com in your web browser. This is Roku’s official support portal where you can find help articles, troubleshooting guides, and the option to contact a support agent for subscription issues.

Search for Subscription Help

Next, search for “cancel subscription” or “manage subscriptions” in the help center search bar. Additionally, you can browse the account and billing section to find step-by-step guides specific to your subscription type.

Contact Support Directly

Then, if you need direct assistance, look for the Contact Us option on the Roku support page to reach an agent. Have your Roku account email and the name of the subscription you want to cancel ready to speed up the process.

Confirm Cancellation and Save Documentation

After the support agent confirms your cancellation, save any confirmation number or email provided. As a result, you will have documentation to reference if any further charges appear on your statement after the cancellation was processed.

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Cancelling a Roku Channel premium subscription is one of the easiest processes available. You can cancel directly from your Roku device using just the remote control — no computer or phone call required. Additionally, the my.roku.com website provides a clear subscription management page that takes just a few clicks. The only complication arises if you subscribed through Apple or Google Play, in which case you need to cancel through those platforms. However, even then, the process is quick and straightforward.

Estimated Time

On average, it takes 0002 minutes to cancel a Roku Channel premium subscription.

How to Contact Roku Support

Roku offers customer support through their online help center. There is no dedicated phone line for The Roku Channel.

Phone	Not available
Site	support.roku.com

Disclaimer

MoneyPilot is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.

The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.

Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual advice.

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Roku Channel Refund Policy

Roku does not typically offer refunds for unused portions of a billing period for premium channel subscriptions. Instead, when you cancel, your access to the premium channel continues until the end of the current billing cycle and you will not be charged again after that date. Furthermore, if you subscribed through Apple or Google Play, their respective refund policies apply and any refund request must be directed to those platforms. However, if you believe you were charged in error or did not authorize a subscription renewal, contact Roku support at support.roku.com to request a review of your account charges.

Roku Channel Premium Add-On Pricing (2026)

Channel	Price	Details
The Roku Channel (Free)	$0 / month	Free, ad-supported streaming with movies, TV shows, and live content. No subscription required. Available to all Roku users and at therokuchannel.roku.com.
Premium Add-Ons	$4.99 – $13.99 / month	Premium channel subscriptions such as Starz, Showtime, AMC+, Paramount+, and others are available as add-ons through The Roku Channel. Pricing varies by channel. Managed through your Roku account.

Frequently Asked Questions

What Is a Roku Channel Premium Subscription?

The Roku Channel itself is free and ad-supported. However, through The Roku Channel, you can purchase premium add-on channel subscriptions such as Starz, Showtime, AMC+, Paramount+, and many others. These premium add-ons are paid subscriptions that you manage and cancel through your Roku account or the platform you subscribed through.

Will Cancelling My Roku Channel Subscription Affect the Free Roku Channel?

No. Cancelling a premium add-on subscription through The Roku Channel does not affect your access to the free, ad-supported content on The Roku Channel. The free tier remains available regardless of whether you have any premium subscriptions active.

How Do I Find All My Active Roku Channel Subscriptions?

You can view all active Roku Channel subscriptions by logging into your account at my.roku.com, navigating to My Account, and then Manage Subscriptions. This will display all premium channel add-ons currently billed to your Roku account, along with their renewal dates.

Can I Cancel a Roku Premium Channel Subscription at Any Time?

Yes. Roku allows you to cancel premium channel subscriptions at any time with no cancellation fees. Your access to that channel’s content will continue until the end of the current billing period, and you will not be charged again after that date.

Why Am I Being Charged by Roku?

A charge from Roku on your statement typically reflects a premium channel add-on subscription purchased through The Roku Channel, such as Starz, Showtime, AMC+, or another premium service. Log into my.roku.com to see all active subscriptions and identify which channel is being billed to your account.

Does Deleting the App Cancel My Subscription?

No. Deleting the Roku Channel app or any individual channel app from your Roku device does not cancel your premium subscription. You must explicitly cancel through your Roku account settings at my.roku.com or through your Roku device using the remote to stop being charged.

Refunds, Reactivation & Troubleshooting

Can I Get a Refund for a Roku Channel Subscription?

Roku does not typically offer refunds for unused portions of a billing period. However, if you believe you were charged in error or did not authorize a subscription renewal, contact Roku support at support.roku.com to request a review of the charge.

How Long Does It Take to Cancel a Roku Channel Subscription?

Cancelling a Roku Channel premium subscription typically takes around 2 minutes. It can be done directly on your Roku device using the remote control, or through my.roku.com in a web browser. This is one of the faster cancellation processes among streaming services.

Can I Resubscribe to a Roku Premium Channel After Cancelling?

Yes. You can resubscribe to any premium channel add-on at any time by visiting The Roku Channel on your device or at therokuchannel.roku.com and selecting the channel you want to re-add. Your billing will resume from the date of resubscription at the current listed price.

What if I Cancelled but Am Still Being Charged?

If you are still seeing charges after cancelling, verify that you cancelled through the correct platform. For example, if you subscribed through Apple but cancelled on my.roku.com, Apple’s charges will continue. Check your subscriptions on all platforms you use and contact support.roku.com if the issue persists.

Can I Cancel a Roku Channel Subscription From an iPhone?

If you subscribed to the premium channel through the Apple TV app or the App Store using your Apple ID, you must cancel through your iPhone’s Apple ID subscription settings in the Settings app. If you subscribed directly through your Roku device, you must cancel through the Roku device or my.roku.com.

Roku Channel May Show Up On Your Statement As:

ROKU ROKU CHANNEL THE ROKU CHANNEL ROKU INC ROKU PREMIUM ROKU SUBSCRIPTION ROKU.COM