Current and former customers of Lakeview Loan Servicing, Bayview Asset Management, Pingora Loan Servicing, or Community Loan Servicing who received a data breach notice may be eligible to claim up to $5,000 plus credit monitoring from a $26 million class action settlement.
If your personal information was compromised in the Lakeview Loan Servicing data breach, there is a settlement with your name on it. The defendants agreed to resolve a class action lawsuit stemming from a cybersecurity incident on October 11, 2021, that may have exposed the personal information of approximately 5.8 million current and former customers.
The companies deny any wrongdoing but chose to settle rather than face a drawn-out trial. The result: real money available to people who were affected – and you don’t need a lawyer or extensive paperwork to get it.
Who can file a claim?
Individuals must meet the following criteria:
- They reside in the United States.
- They were sent notice from Bayview Asset Management, Lakeview Loan Servicing, Pingora Loan Servicing, or Community Loan Servicing that their personally identifiable information was potentially accessed during the October 11, 2021 incident.
Were you affected by the Lakeview Loan Servicing data breach? You could be owed money.
Check My EligibilityHow much can class members receive?
Class members can claim several types of awards, depending on their circumstances and the documentation they provide:
- Out-of-pocket loss reimbursement: Up to $5,000 for documented, unreimbursed expenses incurred as a result of the data breach – identity theft costs, credit monitoring purchases, credit freeze fees, postage, and related expenses. Requires documentation such as receipts, bank statements, or credit card statements.
- Pro rata cash payment: A share of the remaining settlement fund distributed equally among all valid claimants. No documentation required. California residents receive two shares instead of one.
- Credit monitoring: One year of CyEx Financial Shield Total credit monitoring. No documentation required.
How to claim a data breach payment
Class members can submit the online claim form at the official settlement website or download and mail the PDF claim form to the settlement administrator. The claim deadline is June 22, 2026.
Lakeview Data Breach Settlement, c/o Kroll Settlement Administration LLC, PO Box 5324, New York, NY 10150-5324
What proof or documentation is necessary to submit a claim?
- All claimants must provide the Class Member ID from the settlement notice they received.
- Claimants filing for out-of-pocket losses must provide documentation such as receipts, invoices, bank or credit card statements, police reports, or proof of identity theft.
- Claimants filing for the pro rata cash payment do not need to provide documentation beyond their Class Member ID.
- Claimants requesting credit monitoring do not need to provide documentation.
Payout options
- Electronic payment
- Paper check
Settlement fund breakdown
The $26 million settlement fund covers:
When is the Lakeview Loan Servicing data settlement payout date?
The settlement administrator will issue payments approximately 75 days after the court grants final approval of the settlement and resolves any appeals. The final fairness hearing is scheduled for July 2, 2026. No specific payout date has been announced – this is standard at this stage of the process.
Why did this class action settlement happen?
The class action lawsuit alleged that Bayview Asset Management, Lakeview Loan Servicing, Pingora Loan Servicing, and Community Loan Servicing experienced a cybersecurity incident on October 11, 2021, that potentially exposed the personal information of approximately 5.8 million customers. The plaintiffs claimed the defendants failed to adequately protect this information.
The defendants deny any wrongdoing but agreed to settle to avoid the uncertainty and expense of litigation.
Is the Lakeview Loan Servicing data breach settlement legitimate?
Yes – this is a fully court-supervised settlement. Here’s what confirms it:
- Case number: 1:22-cv-20955-GAYLES, filed in the United States District Court for the Southern District of Florida
- Administrator: Kroll Settlement Administration LLC, an independent third party
- Official site: lakeviewdatabreachsettlement.com
- Notice: Sent directly by the administrator – not by the defendants
The settlement is pending final court approval at the July 2, 2026 fairness hearing. Claims must be filed before June 22, 2026 – no payments will be issued before final approval.
How much will I actually receive from the Lakeview Loan Servicing settlement?
It depends on two things: what you claim and how many people file. The $26 million fund is split among all valid claimants after legal fees and administration costs.
- Pro rata cash payment (no docs needed) – a share of the remaining fund. Amount depends on total claims filed. California residents receive double shares.
- Up to $5,000 (documented losses) – requires receipts, bank statements, or other third-party documentation of expenses related to the breach.
- Credit monitoring – one year of CyEx Financial Shield Total, no documentation required, available to everyone.
With 5.8 million affected customers, not everyone will file. Filing early and providing documentation gives you the best chance of receiving a larger payout.
What actually happened in the Lakeview Loan Servicing data breach?
On October 11, 2021, Bayview Asset Management, Lakeview Loan Servicing, Pingora Loan Servicing, and Community Loan Servicing – a group of affiliated mortgage and loan servicing companies – experienced a cybersecurity incident that compromised personal information stored on their systems.
What was exposed: The breach potentially affected personally identifiable information of approximately 5.8 million current and former customers of the four companies.
What the lawsuit claims: That the defendants failed to implement adequate security measures to protect customer data, and delayed notifying affected individuals.
What the defendants say: They deny any wrongdoing – but agreed to a $26 million settlement rather than face trial.
Why do companies settle data breach lawsuits even when they deny wrongdoing?
Settlement does not mean admission of guilt. Companies settle for practical reasons:
- Litigation is expensive – legal fees alone can exceed the settlement amount
- Trials are unpredictable – a verdict could result in a far larger payout
- Settling ends years of ongoing litigation and negative press
- For plaintiffs, it guarantees a payout rather than risking nothing at trial
Courts still review every class action settlement to confirm it’s fair and reasonable – that’s what the July 2, 2026 fairness hearing is for. Denying wrongdoing while settling is standard practice and has no effect on your right to file a claim.