1Password is one of the most trusted password managers available, helping millions of users securely store passwords, credit cards, and sensitive documents. Developed by AgileBits Inc., the service offers individual, family, and business plans with features like two-factor authentication, secure sharing, and cross-device syncing. If you see a charge from 1Password or AgileBits on your bank or credit card statement, it is most likely your subscription auto-renewing. Below, you will find exactly how to cancel your 1Password subscription quickly using any method available.
Published March 2026 Last updated on March 2026 5 min read
How to Cancel 1Password on 1Password.com
You can cancel your 1Password subscription directly through the website. This works for subscriptions purchased through 1Password directly (not through an app store). For detailed information, visit 1Password’s account dashboard.
1
Sign In to Your 1Password Account
Go to my.1password.com in your web browser and sign in with your 1Password email, Secret Key, and master password.
2
Navigate to Billing
Click on Billing in the sidebar menu to view your current subscription plan and payment details.
3
Click Cancel Subscription
Click Cancel Subscription on the billing page. Follow the prompts to confirm your cancellation.
4
Export Your 1Password Data
Before your subscription ends, consider exporting your passwords by going to File > Export in the 1Password app. Your account will be frozen after cancellation but you can still sign in to view and export data.
How to Cancel 1Password on Apple App Store
If you subscribed to 1Password through Apple in-app purchase on Mac, iPhone, or iPad, you must cancel through Apple. 1Password cannot process App Store cancellations.
1
Open Settings on iPhone or iPad
Tap the Settings app on your iOS device, then tap your name at the top to access your Apple ID settings. On Mac, open System Settings > Apple ID > Subscriptions.
2
Go to Subscriptions
Tap Subscriptions to see all active and expired subscriptions linked to your Apple ID.
3
Select 1Password
Find and tap 1Password in your subscription list.
4
Cancel 1Password Subscription
Tap Cancel Subscription and confirm. Your 1Password premium features remain active until the end of your current billing period.
How to Cancel 1Password on Google Play Store
If you subscribed to 1Password through Google Play on Android, you must cancel through Google Play. 1Password cannot process Play Store cancellations.
1
Open Google Play Store
Launch the Google Play Store app on your Android device. Tap your profile icon in the top-right corner.
2
Go to Payments & Subscriptions
Tap Payments & subscriptions, then tap Subscriptions to see all active subscriptions.
3
Select 1Password
Find and tap 1Password in your subscription list.
4
Cancel 1Password Subscription
Tap Cancel subscription and follow the prompts. Select a reason if asked, then confirm. Your 1Password access continues until the billing period ends.
Go to support.1password.com in your browser and navigate to the account and billing section.
2
Submit a Support Request
Click Contact Us or use the support form to submit a request. Select your issue type as billing or subscription related.
3
Provide Your 1Password Account Details
Enter your account email, subscription type, and explain that you want to cancel your 1Password subscription.
4
Wait for 1Password Confirmation
1Password support typically responds within 1-2 business days. You will receive a confirmation email once your cancellation is processed.
How to Cancel 1Password on PayPal
If you signed up for 1Password through PayPal, you can cancel the recurring payment directly from your PayPal account.
1
Log In to PayPal
Go to paypal.com and sign in with your PayPal email and password.
2
Open Settings
Click the Settings gear icon in the top-right corner of your PayPal dashboard.
3
Go to Payments
Click Payments, then click Manage automatic payments or Manage pre-approved payments.
4
Cancel 1Password
Find 1Password or AgileBits in the list, click on it, then click Cancel to stop future automatic payments for your 1Password subscription.
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Cancelling 1Password is relatively easy through the website. The process is straightforward with no aggressive retention tactics. However, before cancelling, make sure to export your passwords to another password manager to avoid losing access to your saved credentials. If you subscribed through Apple or Google Play, you must cancel through that platform.
Estimated Time
On average, it takes 0004 minutes to cancel a 1Password subscription.
How to Contact 1Password
1Password primarily offers support through their online help center and community forums. There is no dedicated phone support line available.
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Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual advice.
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Savings Calculator
Find out how much you could save
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Savings over 5 years from cancelling your $2.99/month subscription
$179
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-$179
Loss if you keep paying
1Password Refund Policy
1Password does not issue refunds for past charges or for any time remaining on your account at the time of cancellation. Your subscription remains active until the end of the current billing period, and your account is then frozen. Even after your account is frozen, you can still sign in to view and export your data. For subscriptions purchased through Apple or Google Play, refund policies are governed by those platforms. Learn more about MoneyPilot’s subscription management tools to help track and cancel unwanted subscriptions.
1Password Plans & Pricing (2026)
Plan
Price
Details
1Password Individual
$2.99 / month
Secure password storage for one user with unlimited passwords, items, and 1 GB document storage. Price increasing to $3.99/month in March 2026.
1Password Families
$4.99 / month
Password management for up to 5 family members with shared vaults and account recovery. Price increasing to $5.99/month in March 2026.
1Password Teams Starter Pack
$19.95 / month
For small teams with essential features including secure password sharing and email support.
1Password Business
$7.99 / user / month
Advanced business features including event reporting, custom policies, and advanced analytics.
Related Cancel Guides
Looking to cancel other security and software subscriptions? Check out these step-by-step guides:
Yes, you can cancel your 1Password subscription at any time through the website or your app store subscription settings. Your subscription remains active until the end of your current billing period, after which your account is frozen.
Why Do People Cancel 1Password?
Common reasons include switching to free alternatives like Bitwarden or Apple Keychain, using browser built-in password managers, finding the subscription cost unnecessary for basic password needs, or consolidating to a different security suite.
What Information Do I Need to Cancel 1Password?
You need your 1Password account email, Secret Key, and master password. If you subscribed through an app store, you need access to your Apple ID or Google account settings.
What Is 1Password’s Cancellation Policy?
1Password allows cancellation at any time. Your subscription remains active until the end of your billing period. After that, your account is frozen but you can still sign in to view and export your data.
Can I Get a Refund From 1Password?
1Password does not issue refunds for past charges or remaining time on your subscription. For App Store or Google Play purchases, you can request a refund through Apple or Google directly.
Refunds, Reactivation & Troubleshooting
How Long Does It Take to Cancel 1Password?
Cancelling 1Password takes about 4 minutes through the website or app store settings. Allow extra time if you want to export your passwords before cancelling.
What Happens to My Passwords After I Cancel 1Password?
Your passwords and saved data remain in your frozen 1Password account. You can still sign in to view and export your data. However, you cannot add new items or make changes until you resubscribe.
Can I Reactivate 1Password After Cancelling?
Yes. You can restart your 1Password subscription at any time. Your saved passwords, documents, and account data will still be available once you resubscribe.
What If I Cancelled 1Password but Am Still Being Charged?
Check whether the charge is from 1Password (AgileBits) directly, Apple, or Google Play. Verify your subscription status in your app store settings. If charges continue after cancelling, contact the billing platform for assistance.
Does Cancelling Delete My 1Password Account?
No, cancelling your subscription does not delete your account. Your account is frozen and your data remains accessible for viewing and exporting. To permanently delete your account and all data, you must do so separately from the account settings.
