ClickUp is one of the most popular project management and productivity platforms, used by millions of teams for task management, docs, goals, and collaboration. If you see a charge from ClickUp on your bank or credit card statement, it is most likely your Unlimited or Business plan auto-renewing. Below, you will find exactly how to cancel your ClickUp subscription quickly using any method available.
Published March 2026 Last updated on March 2026 5 min read
How to Cancel ClickUp on the ClickUp Website
You can cancel your ClickUp subscription directly through the app by downgrading your workspace to the free plan. You must be the workspace owner or have admin billing permissions. For detailed information, visit ClickUp’s official help center.
1
Sign In to ClickUp
Go to app.clickup.com in your web browser and sign in with your ClickUp email and password.
2
Open Workspace Settings
Click on your workspace avatar in the bottom-left corner, then select Settings from the menu.
3
Navigate to Billing
Click on Billing in the left sidebar under your workspace settings. This shows your current plan, billing cycle, and payment information.
4
Downgrade Your Plan
Click Change Plan or Downgrade and select the Free Forever plan. Confirm your cancellation when prompted. Your paid features remain active until the end of your billing period.
How to Cancel ClickUp on Apple App Store
If you subscribed to ClickUp through Apple in-app purchase on iPhone or iPad, you must cancel through Apple. ClickUp cannot process App Store cancellations.
1
Open Settings on iPhone or iPad
Tap the Settings app on your iOS device, then tap your name at the top to access your Apple ID settings.
2
Go to Subscriptions
Tap Subscriptions to see all active and expired subscriptions linked to your Apple ID.
3
Select ClickUp
Find and tap ClickUp in your subscription list.
4
Cancel ClickUp Subscription
Tap Cancel Subscription and confirm. Your ClickUp features remain active until the end of your current billing period.
How to Cancel ClickUp on Google Play Store
If you subscribed to ClickUp through Google Play on Android, you must cancel through Google Play. ClickUp cannot process Play Store cancellations.
1
Open Google Play Store
Launch the Google Play Store app on your Android device. Tap your profile icon in the top-right corner.
2
Go to Payments & Subscriptions
Tap Payments & subscriptions, then tap Subscriptions to see all active subscriptions.
3
Select ClickUp
Find and tap ClickUp in your subscription list.
4
Cancel ClickUp Subscription
Tap Cancel subscription and follow the prompts. Select a reason if asked, then confirm. Access continues until the billing period ends.
Go to help.clickup.com in your browser and navigate to the contact or support section.
2
Open In-App Chat
Click the chat bubble icon in the lower-right corner of your ClickUp screen to start a conversation with support.
3
Request Cancellation
Explain that you want to cancel your ClickUp subscription. Provide your workspace name and account email for faster processing.
4
Wait for Confirmation
ClickUp support typically responds within 1-2 business days. You will receive a confirmation email once your cancellation is processed.
How to Cancel ClickUp on PayPal
If you signed up for ClickUp through PayPal, you can cancel the recurring payment directly from your PayPal account.
1
Log In to PayPal
Go to paypal.com and sign in with your PayPal email and password.
2
Open Settings
Click the Settings gear icon in the top-right corner of your PayPal dashboard.
3
Go to Payments
Click Payments, then click Manage automatic payments or Manage pre-approved payments.
4
Cancel ClickUp
Find ClickUp in the list, click on it, then click Cancel to stop future automatic payments.
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Cancelling ClickUp is relatively easy if you are the workspace owner. The process through the app settings is straightforward. However, only workspace owners or admins with billing permissions can cancel the subscription. If you subscribed through Apple or Google Play, you must cancel through that platform.
Estimated Time
On average, it takes 0003 minutes to cancel a ClickUp subscription.
How to Contact ClickUp
ClickUp offers support through their online help center, in-app chat, and email. There is no dedicated phone support line for ClickUp.
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Savings Calculator
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Savings over 5 years from cancelling your $7.00/month subscription
$420
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-$420
Loss if you keep paying
ClickUp Refund Policy
ClickUp does not typically offer refunds for subscription payments, particularly for annual plans. When you cancel, your paid features remain active until the end of your current billing period. After that, your workspace downgrades to the Free Forever plan. For subscriptions purchased through Apple or Google Play, refund policies are governed by those platforms. Learn more about MoneyPilot’s subscription management tools to help track and cancel unwanted subscriptions.
ClickUp Plans & Pricing (2026)
Plan
Price
Details
ClickUp Free Forever
Free
100MB storage, unlimited tasks, unlimited members. Basic features for personal productivity.
ClickUp Unlimited
$7 / user / month
Unlimited storage, integrations, dashboards, Gantt charts, and custom fields. Best for small teams.
ClickUp Business
$12 / user / month
Google SSO, advanced automations, time tracking, mind maps, and workload management. Best for mid-size teams.
ClickUp Enterprise
Custom pricing
White labeling, advanced permissions, enterprise API, dedicated success manager, and MSA/HIPAA compliance.
Related Cancel Guides
Looking to cancel other productivity subscriptions? Check out these step-by-step guides:
Yes, you can cancel your ClickUp subscription at any time by downgrading to the Free Forever plan. Your paid features remain active until the end of your current billing period, and you will not be charged again.
Why Do People Cancel ClickUp?
Common reasons include finding the free plan sufficient, switching to competing tools like Notion or Asana, team restructuring or downsizing, finding the platform too complex for their needs, or wanting to reduce monthly business expenses.
What Information Do I Need to Cancel ClickUp?
You need your ClickUp account email and password. You also need to be the workspace owner or have admin billing permissions to access cancellation settings. Regular members cannot cancel the subscription.
What Is ClickUp’s Cancellation Policy?
ClickUp allows cancellation at any time by downgrading to the Free Forever plan. Your paid features continue until the end of your billing period. Refunds are generally not provided for unused portions of annual plans.
Can I Get a Refund from ClickUp?
ClickUp does not typically issue refunds, especially for annual subscriptions. For App Store or Google Play purchases, you can request a refund through Apple or Google. Contact ClickUp support directly for billing disputes.
Refunds, Reactivation & Troubleshooting
How Long Does It Take to Cancel ClickUp?
Cancelling ClickUp takes about 3 minutes through the workspace settings. The process is straightforward if you have the proper permissions. No retention calls or lengthy procedures are required.
What Happens to My Data After I Cancel ClickUp?
Your tasks, docs, and workspace data are preserved when you downgrade to the Free Forever plan. However, you may lose access to features like unlimited storage, advanced automations, and integrations beyond the free tier limits.
Can I Reactivate My ClickUp Subscription?
Yes. You can upgrade back to a paid plan at any time through the workspace billing settings. Your tasks, docs, and workspace data will still be available from when you downgraded.
What If I Cancelled ClickUp but Am Still Being Charged?
Check whether the charge is from ClickUp directly, Apple, or Google Play. Verify your subscription status in your workspace billing settings. If charges continue after cancellation, contact the billing platform or ClickUp support.
Does Cancelling ClickUp Remove the App?
No, cancelling your ClickUp subscription does not remove the app. You keep access to the Free Forever plan with basic task management, 100MB storage, and unlimited members.
