How to Cancel Avast

Zoe Mitchell

By Zoe Mitchell

Fintech Product Researcher

Avast is a well-known cybersecurity company offering antivirus protection, VPN services, and system optimization tools. Their paid plans – including Avast One and Premium Security – provide real-time threat protection, firewall, and privacy features. If you see a charge from Avast on your bank or credit card statement, it is most likely your subscription auto-renewing. Below, you will find exactly how to cancel your Avast subscription quickly using any method available.

Published March 2026
Last updated on March 2026
5 min read

How to Cancel Avast on Avast.com

You can cancel your Avast subscription by turning off auto-renewal from your Avast account portal. This works for subscriptions purchased directly through Avast. For detailed information, visit Avast’s official support page.

1
Sign In to Your Account
Go to my.avast.com in your web browser and sign in with your Avast account email and password.
2
Go to Subscriptions
Click on Subscriptions in the left sidebar to see all your active Avast subscriptions and their renewal dates.
3
Select the Subscription to Cancel
Click on the subscription you want to cancel, then click Unsubscribe or Cancel subscription.
4
Confirm Cancellation
Follow the prompts to confirm. Avast may offer a discount to keep your subscription – decline if you want to proceed. Your protection remains active until the end of your billing period.

How to Cancel Avast on Apple App Store

If you subscribed to Avast through Apple in-app purchase on iPhone or iPad, you must cancel through Apple. Avast cannot process App Store cancellations.

1
Open Settings on iPhone or iPad
Tap the Settings app on your iOS device, then tap your name at the top to access your Apple ID settings.
2
Go to Subscriptions
Tap Subscriptions to see all active and expired subscriptions linked to your Apple ID.
3
Select Avast
Find and tap Avast in your subscription list.
4
Cancel Subscription
Tap Cancel Subscription and confirm. Your protection remains active until the end of your current billing period.

How to Cancel Avast on Google Play Store

If you subscribed to Avast through Google Play on Android, you must cancel through Google Play. Avast cannot process Play Store cancellations.

1
Open Google Play Store
Launch the Google Play Store app on your Android device. Tap your profile icon in the top-right corner.
2
Go to Payments & Subscriptions
Tap Payments & subscriptions, then tap Subscriptions to see all active subscriptions.
3
Select Avast
Find and tap Avast in your subscription list.
4
Cancel Subscription
Tap Cancel subscription and follow the prompts. Select a reason if asked, then confirm. Protection continues until the billing period ends.

How to Cancel Avast via Customer Support

You can contact Avast customer support by phone or through their online help center to cancel your subscription. For more subscription management tips, how MoneyPilot helps users manage subscriptions or see if MoneyPilot is worth it for your situation.

1
Call Avast Support
Call 1-844-340-9251 to reach Avast customer support. Follow the phone menu prompts to connect with the billing department.
2
Verify Your Account
Provide your Avast account email address and any order or subscription details the representative requests to verify your identity.
3
Request Cancellation
Tell the representative you want to cancel your Avast subscription. They may offer a discount or alternative plan – decline if you want to proceed with cancellation.
4
Get Confirmation
Ask for a cancellation confirmation number or email. Keep this for your records in case you see any future charges.

How to Cancel Avast on PayPal

If you purchased your Avast subscription through PayPal, you can cancel the recurring payment directly from your PayPal account.

1
Log In to PayPal
Go to paypal.com and sign in with your PayPal email and password.
2
Open Settings
Click the Settings gear icon in the top-right corner of your PayPal dashboard.
3
Go to Payments
Click Payments, then click Manage automatic payments or Manage pre-approved payments.
4
Cancel Avast
Find Avast, Digital River, or Cleverbridge in the list (these companies process Avast payments), click on it, then click Cancel to stop future automatic payments.

Difficulty

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EasyMediumVery Hard

Cancelling Avast is moderately easy. You can cancel through your Avast account portal or by calling their support line. The online process may involve a few extra confirmation steps, and Avast may present retention offers before processing your cancellation. If you subscribed through Apple or Google Play, you must cancel through that platform instead.

Estimated Time

On average, it takes 0005 minutes to cancel a Avast subscription.

How to Contact Avast

Avast offers customer support through phone, online help center, and their account portal. You can reach Avast by phone for billing and cancellation assistance.

Phone1-844-340-9251
Helpsupport.avast.com
Accountmy.avast.com

Disclaimer

MoneyPilot is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.

The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.

Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual advice.

MoneyPilot does not encourage or condone disputing valid charges, misrepresenting transactions, or taking any action that could violate a company’s terms, service agreement, or applicable laws. We promote fair, transparent, and lawful communication between consumers and businesses.

Savings Calculator
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Avast Refund Policy

Avast offers a 30-day money-back guarantee on all subscription plans purchased directly from their website. If you cancel within 30 days of purchase, you can request a full refund by contacting their support team or calling 1-844-340-9251. After 30 days, cancellations take effect at the end of the current billing period with no partial refunds. For App Store or Google Play purchases, refund policies are governed by those platforms. Learn more about MoneyPilot’s subscription management tools to help track and cancel unwanted subscriptions.

Avast Plans & Pricing (2026)

PlanPriceDetails
Avast Free AntivirusFreeBasic antivirus protection, web shield, and email guardian for one device.
Avast One Essential$2.49 / monthAntivirus, VPN, data breach monitoring, and performance tools for up to 5 devices. Billed at $35.88/year.
Avast Premium Security (1 Device)$4.19 / monthAdvanced antivirus with firewall, webcam protection, ransomware shield, and sandbox for one device.
Avast Premium Security (10 Devices)$5.79 / monthAll Premium Security features for up to 10 devices across Windows, Mac, Android, and iOS.

Looking to cancel other security and antivirus subscriptions? Check out these step-by-step guides:

Frequently Asked Questions

Can I Cancel Avast at Any Time?
Yes, you can cancel your Avast subscription at any time from your account portal at my.avast.com or by calling their support line. Your protection remains active until the end of your current billing period.
Why Do People Cancel Avast?
Common reasons include switching to a different antivirus solution, concerns about Avast collecting user data, finding the free version or Windows Defender sufficient, or wanting to reduce subscription costs.
What Information Do I Need to Cancel Avast?
You need your Avast account email and password to cancel online. For phone cancellation, have your account email and order details ready. If you subscribed through an app store, you need access to your Apple ID or Google account.
What is Avast Cancellation Policy?
Avast allows cancellation at any time. Your protection continues until the end of your billing period. They offer a 30-day money-back guarantee for direct website purchases.
Can I Get a Refund from Avast?
Yes. Avast offers a 30-day money-back guarantee on subscriptions purchased from their website. Call 1-844-340-9251 or contact support to request a refund within this window. App store purchases follow Apple or Google refund policies.

Refunds, Reactivation & Troubleshooting

How Long Does It Take to Cancel Avast?
Cancelling through the online account portal takes about 5 minutes. Phone cancellation may take longer depending on wait times. The representative may present retention offers before processing your request.
What Happens After I Cancel Avast?
Your Avast paid protection remains active until the end of your current billing period. After that, the software reverts to the free version which provides basic antivirus scanning but lacks advanced features like firewall and VPN.
Can I Reactivate Avast After Cancelling?
Yes. You can resubscribe to any Avast plan at any time through their website or app stores. Your account settings and preferences may be preserved.
What if I Cancelled Avast but Am Still Being Charged?
Check your Avast account at my.avast.com to verify the subscription is cancelled. Also check for charges from “Digital River” or “Cleverbridge” as these companies process Avast payments. Contact Avast support if charges persist.
Does Uninstalling Avast Cancel My Subscription?
No. Uninstalling the Avast software does not cancel your subscription or stop auto-renewal charges. You must cancel through your Avast account portal, by phone, or through your app store.

Avast May Show Up On Your Statement As:

AVAST
AVAST *PREMIUM
AVAST SOFTWARE
DIGITAL RIVER AVAST
CLEVERBRIDGE AVAST

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