Dashlane is a popular password manager that securely stores passwords, personal information, and payment details across all your devices. With features like dark web monitoring, VPN, and password health scoring, it has attracted millions of users. If you see a charge from Dashlane on your bank or credit card statement, it is most likely your Premium or Friends & Family subscription auto-renewing. At $4.99/month for Premium or $7.49/month for Friends & Family, the costs add up over time. Below, you will find exactly how to cancel your Dashlane subscription quickly using any method available.
Published March 2026 Last updated on March 2026 5 min read
How to Cancel Dashlane on the Dashlane Web App
You can cancel your Dashlane subscription directly through the web app. This works for subscriptions purchased with a credit card through Dashlane directly. For detailed information, visit Dashlane’s cancellation guide.
1
Open the Dashlane Web App
Go to app.dashlane.com in your web browser and sign in with your Dashlane email and master password.
2
Open the Vault Menu
Click the menu icon in the top-left corner of the web app to open the navigation sidebar.
3
Navigate to Subscription
Click Subscription in the sidebar menu. This displays your current plan, billing date, and payment method.
4
Cancel Your Dashlane Subscription
Click Cancel your subscription in the right panel. On the next page, click Continue cancellation to confirm. Your premium features remain active until the end of your billing period.
How to Cancel Dashlane on Apple App Store
If you subscribed to Dashlane through an in-app purchase on your iPhone or iPad, you must cancel through Apple. Dashlane cannot process App Store cancellations.
1
Open Settings on iPhone or iPad
Tap the Settings app on your iOS device, then tap your name at the top to access your Apple ID settings.
2
Go to Subscriptions
Tap Subscriptions to see all active and expired subscriptions linked to your Apple ID.
3
Select Dashlane
Find and tap Dashlane in your active subscription list. If it does not appear, your subscription was purchased through a different method.
4
Cancel Dashlane Subscription
Tap Cancel Subscription and confirm when prompted. Your Dashlane Premium features remain active until the end of your current billing period.
How to Cancel Dashlane on Google Play Store
If you subscribed to Dashlane through Google Play on Android, you must cancel through Google Play. Dashlane cannot process Play Store cancellations directly.
1
Open Google Play Store
Launch the Google Play Store app on your Android device. Tap your profile icon in the top-right corner.
2
Go to Payments & Subscriptions
Tap Payments & subscriptions, then tap Subscriptions to see all active subscriptions tied to your Google account.
3
Select Dashlane
Find and tap Dashlane in your subscription list.
4
Cancel Dashlane Subscription
Tap Cancel subscription and follow the prompts. Select a reason if asked, then confirm your cancellation. Premium features continue until the billing period ends.
Go to support.dashlane.com in your browser. Navigate to the billing and subscription section.
2
Open a Support Chat or Email
Use the in-app chat feature or submit a support email request. Select billing or subscription as your issue type.
3
Provide Your Account Details
Include your Dashlane account email and explain that you want to cancel your subscription. If you are within 30 days, mention that you would like a refund under their money-back guarantee.
4
Wait for Confirmation
Dashlane support typically responds within 24 hours via chat or email. You will receive confirmation once your cancellation has been processed.
How to Cancel Dashlane on PayPal
If you signed up for Dashlane using PayPal as your payment method, you can stop recurring payments directly from your PayPal account.
1
Log In to PayPal
Go to paypal.com and sign in with your PayPal email and password.
2
Open Settings
Click the Settings gear icon in the top-right corner of your PayPal dashboard.
3
Go to Payments
Click Payments, then click Manage automatic payments or Manage pre-approved payments.
4
Cancel Dashlane
Find Dashlane or Dashlane SAS in the list of automatic payments, click on it, then click Cancel to stop future recurring charges.
Difficulty
🔥
12345678910
EasyMediumVery Hard
Cancelling Dashlane is relatively easy if you know where to look. The cancellation option is in the Subscription section of the web app. The process is straightforward with no aggressive retention tactics. However, make sure to export your passwords before cancelling if you plan to switch to a different password manager, as you will lose access to syncing features on the free plan.
Estimated Time
On average, it takes 0004 minutes to cancel a Dashlane subscription.
How to Contact Dashlane
Dashlane offers support through their online help center, email, and in-app chat. There is no dedicated phone support line. Most billing and subscription issues can be resolved through their help center or support chat.
MoneyPilot is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.
The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.
Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual advice.
MoneyPilot does not encourage or condone disputing valid charges, misrepresenting transactions, or taking any action that could violate a company’s terms, service agreement, or applicable laws. We promote fair, transparent, and lawful communication between consumers and businesses.
Savings Calculator
Find out how much you could save
$
Savings over 5 years from cancelling your $4.99/month subscription
$299
Savings by cancelling
vs
-$299
Loss if you keep paying
Dashlane Refund Policy
Dashlane offers a 30-day money-back guarantee for new subscriptions. If you have been using Dashlane for 30 days or less, you are eligible for a full refund. After 30 days, cancellations take effect at the end of the current billing period with no prorated refunds. For subscriptions purchased through Apple or Google Play, refund policies follow those platforms. Contact Dashlane support to request a refund within the 30-day window. Learn more about MoneyPilot’s subscription management tools to help track and cancel unwanted subscriptions.
Dashlane Plans & Pricing (2026)
Plan
Price
Details
Dashlane Premium
$4.99 / month
Unlimited passwords across unlimited devices, dark web monitoring, VPN for WiFi protection, and 1 GB encrypted file storage. Billed annually.
Dashlane Friends & Family
$7.49 / month
Everything in Premium for up to 10 members, plus a family management dashboard. Billed annually.
Dashlane Starter (Business)
$20 / month
For small teams – unlimited passwords, secure sharing, and basic admin tools for up to 10 users.
Dashlane Free
Free
Up to 25 passwords on one device, password generator, form auto-fill, and security alerts.
Related Cancel Guides
Looking to cancel other security and privacy subscriptions? Check out these step-by-step guides:
Yes, you can cancel your Dashlane subscription at any time. Your Premium features remain active until the end of your current billing period. After that, your account downgrades to the free plan with limited features.
Why Do People Cancel Dashlane?
Common reasons include switching to free alternatives like Bitwarden, finding the browser built-in password manager sufficient, consolidating to a security suite that includes a password manager (like Norton or McAfee), or finding the annual cost hard to justify for personal use.
What Information Do I Need to Cancel Dashlane?
You need your Dashlane account email and master password. If you subscribed through an app store, you need access to your Apple ID or Google account settings. Make sure to export your passwords before cancelling.
What Is Dashlane Cancellation Policy?
Dashlane offers a 30-day money-back guarantee for new subscriptions. After 30 days, cancellation stops future renewals and your premium access continues until the end of your billing period. No prorated refunds are provided after the guarantee window.
Can I Get a Refund from Dashlane?
Yes, if you are within 30 days of your subscription purchase. Contact Dashlane support to request a refund under their money-back guarantee. After 30 days, refunds are not typically available. For App Store or Google Play purchases, request refunds through those platforms.
Refunds, Reactivation & Troubleshooting
How Long Does It Take to Cancel Dashlane?
Cancelling Dashlane takes about 3-4 minutes through the web app or app store settings. The process is straightforward with no retention calls or mandatory waiting periods.
What Happens to My Passwords After I Cancel Dashlane?
Your passwords remain stored in your Dashlane vault on the free plan, but you are limited to 25 passwords on one device without syncing. Export your passwords before cancelling if you plan to switch to another password manager. Use the export feature in Settings to download a CSV file.
Can I Reactivate Dashlane Premium?
Yes, you can upgrade back to Dashlane Premium at any time through the web app or app stores. All your saved passwords, secure notes, and payment information will still be available in your vault.
What if I Cancelled Dashlane but Am Still Being Charged?
Verify whether the charge is from Dashlane directly, Apple, or Google Play. Check your subscription status in the Dashlane web app and your app store subscription settings. If you cancelled in the Dashlane app but subscribed via an app store, the app store billing may still be active.
Does Cancelling Delete My Dashlane Account?
No, cancelling your subscription does not delete your account or your saved data. You are downgraded to the free plan with limited features. To completely delete your account and all data, you must go through a separate account deletion process in Dashlane settings.
Dashlane May Show Up On Your Statement As:
DASHLANE DASHLANE INC DASHLANE *PREMIUM DASHLANE SAS
Ready to Claim Your Money?
Start finding and claiming unclaimed class-action settlements with MoneyPilot. Join thousands who have recovered their money.
