LastPass is one of the most widely used password managers, helping millions of users store and autofill passwords, payment information, and secure notes. The Premium and Families plans offer advanced features like dark web monitoring, emergency access, and multi-device sync. If you see a charge from LastPass on your bank or credit card statement, it is most likely your subscription auto-renewing. Below, you will find exactly how to cancel your LastPass subscription quickly using any method available.
Published March 2026 Last updated on March 2026 5 min read
How to Cancel LastPass on LastPass.com
You can cancel your LastPass subscription by downgrading your account from the subscription settings on the LastPass website. This works for subscriptions purchased directly through LastPass. For detailed information, visit LastPass official support page.
1
Sign In to Your Vault
Go to lastpass.com in your web browser and sign in with your LastPass email and master password.
2
Open Account Settings
Click your profile icon or email in the navigation bar, then select Account Settings from the dropdown.
3
Navigate to Subscription
Click on Subscription or Billing in the account settings. This displays your current plan and renewal information.
4
Cancel or Downgrade
Click Cancel Subscription or Downgrade to Free. Follow the confirmation prompts. Your Premium features remain active until the end of your current billing period.
How to Cancel LastPass on Apple App Store
If you subscribed to LastPass through Apple in-app purchase on iPhone or iPad, you must cancel through Apple. LastPass cannot process App Store cancellations.
1
Open Settings on iPhone or iPad
Tap the Settings app on your iOS device, then tap your name at the top to access your Apple ID settings.
2
Go to Subscriptions
Tap Subscriptions to see all active and expired subscriptions linked to your Apple ID.
3
Select LastPass
Find and tap LastPass in your subscription list.
4
Cancel Subscription
Tap Cancel Subscription and confirm. Your Premium features remain active until the end of your current billing period.
How to Cancel LastPass on Google Play Store
If you subscribed to LastPass through Google Play on Android, you must cancel through Google Play. LastPass cannot process Play Store cancellations.
1
Open Google Play Store
Launch the Google Play Store app on your Android device. Tap your profile icon in the top-right corner.
2
Go to Payments & Subscriptions
Tap Payments & subscriptions, then tap Subscriptions to see all active subscriptions.
3
Select LastPass
Find and tap LastPass in your subscription list.
4
Cancel Subscription
Tap Cancel subscription and follow the prompts. Select a reason if asked, then confirm. Premium access continues until the billing period ends.
Go to support.lastpass.com in your browser and click on Contact Support or Open a Case.
2
Select Billing Category
Choose Billing or Account as your case category. Select subscription cancellation as the specific issue.
3
Provide Account Details
Enter your LastPass account email, subscription details, and clearly state that you want to cancel your subscription.
4
Wait for Confirmation
LastPass support typically responds within 1-2 business days. You will receive a confirmation email once your cancellation is processed.
How to Cancel LastPass on PayPal
If you purchased your LastPass subscription through PayPal, you can cancel the recurring payment directly from your PayPal account.
1
Log In to PayPal
Go to paypal.com and sign in with your PayPal email and password.
2
Open Settings
Click the Settings gear icon in the top-right corner of your PayPal dashboard.
3
Go to Payments
Click Payments, then click Manage automatic payments or Manage pre-approved payments.
4
Cancel LastPass
Find LastPass or LogMeIn in the list, click on it, then click Cancel to stop future automatic payments.
Difficulty
🔥
12345678910
EasyMediumVery Hard
Cancelling LastPass is fairly straightforward. You can downgrade your account from the subscription settings on the LastPass website. The process does not involve phone calls or aggressive retention tactics. If you subscribed through Apple or Google Play, you must cancel through that platform instead.
Estimated Time
On average, it takes 0004 minutes to cancel a LastPass subscription.
How to Contact LastPass
LastPass offers support through their online help center and email-based ticket system. There is no dedicated phone support line for consumer accounts.
MoneyPilot is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.
The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.
Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual advice.
MoneyPilot does not encourage or condone disputing valid charges, misrepresenting transactions, or taking any action that could violate a company’s terms, service agreement, or applicable laws. We promote fair, transparent, and lawful communication between consumers and businesses.
Savings Calculator
Find out how much you could save
$
Savings over 5 years from cancelling your $3.00/month subscription
$180
Savings by cancelling
vs
-$180
Loss if you keep paying
LastPass Refund Policy
LastPass offers a 30-day money-back guarantee on Premium and Families subscriptions purchased directly from their website. If you cancel within 30 days of purchase, contact support to request a full refund. After 30 days, cancellations take effect at the end of the current billing period with no partial refunds. For App Store or Google Play purchases, refund policies are governed by those platforms. Learn more about MoneyPilot’s subscription management tools to help track and cancel unwanted subscriptions.
LastPass Plans & Pricing (2026)
Plan
Price
Details
LastPass Free
Free
Password manager for one device type (computer or mobile). Includes password generator and secure vault.
LastPass Premium
$3.00 / month
Unlimited device access, 1 GB encrypted file storage, dark web monitoring, emergency access, and priority support.
LastPass Families
$4.00 / month
Everything in Premium for up to 6 users. Includes family dashboard, unlimited shared folders, and personal vaults.
Related Cancel Guides
Looking to cancel other security and privacy subscriptions? Check out these step-by-step guides:
Yes, you can cancel your LastPass subscription at any time from your account settings. Your Premium or Families features remain active until the end of your current billing period, then your account downgrades to the Free plan.
Why Do People Cancel LastPass?
Common reasons include security concerns following past data breaches, switching to alternatives like Bitwarden or 1Password, finding the free version too limited, or wanting to reduce subscription expenses.
What Information Do I Need to Cancel LastPass?
You need your LastPass account email and master password. If you subscribed through an app store, you need access to your Apple ID or Google account settings.
What is LastPass Cancellation Policy?
LastPass allows cancellation at any time. Your paid features continue until the end of your billing period. They offer a 30-day money-back guarantee for direct purchases from their website.
Can I Get a Refund from LastPass?
LastPass offers a 30-day money-back guarantee on subscriptions purchased directly from their website. Contact support within 30 days of purchase to request a refund. App store purchases follow Apple or Google refund policies.
Refunds, Reactivation & Troubleshooting
How Long Does It Take to Cancel LastPass?
Cancelling online takes about 4 minutes through the website. The process involves signing in, navigating to subscription settings, and confirming your downgrade with no phone calls required.
What Happens to My Passwords After I Cancel LastPass?
Your passwords and secure data remain in your vault. Your account downgrades to the Free plan, which limits you to one device type (computer or mobile). Export your passwords before cancelling if you plan to switch to another manager.
Can I Reactivate LastPass After Cancelling?
Yes. You can upgrade back to Premium or Families at any time from your account settings. All your vault data, passwords, and secure notes will still be available.
What if I Cancelled LastPass but Am Still Being Charged?
Check whether the charge is from LastPass directly, Apple, or Google Play. Look for charges from “LogMeIn” or “GoTo” as these are parent companies that may process LastPass billing. Contact the billing platform if charges continue.
Does Uninstalling LastPass Cancel My Subscription?
No. Removing the LastPass app or browser extension does not cancel your subscription. You must cancel through your account settings or the app store where you originally subscribed.
