Peloton is one of the most popular fitness platforms, offering thousands of on-demand and live workout classes including cycling, running, strength, yoga, and more. The Peloton App lets you access workouts without owning Peloton hardware. If you see a charge from Peloton on your bank or credit card statement, it is most likely your App One or App+ membership auto-renewing. Below, you will find exactly how to cancel your Peloton App subscription quickly using any method available.
Published March 2026 Last updated on March 2026 5 min read
How to Cancel Peloton App on the Peloton Website
You can cancel your Peloton App membership directly through the Peloton website. This works for subscriptions purchased through Peloton directly. For detailed information, visit Peloton’s official support page.
1
Sign In to Your Account
Go to members.onepeloton.com in your web browser and sign in with your Peloton email and password.
2
Open Account Settings
Click on your profile icon or name, then select Memberships or Subscriptions from the account menu.
3
View Your Membership
Find your active App One or App+ membership. Click on the membership to see your plan details, billing cycle, and renewal date.
4
Cancel Your Membership
Click Cancel Membership and follow the prompts to confirm. Your access to Peloton classes continues until the end of your current billing period.
How to Cancel Peloton App on Apple App Store
If you subscribed to the Peloton App through Apple in-app purchase on iPhone or iPad, you must cancel through Apple. Peloton cannot process App Store cancellations.
1
Open Settings on iPhone or iPad
Tap the Settings app on your iOS device, then tap your name at the top to access your Apple ID settings.
2
Go to Subscriptions
Tap Subscriptions to see all active and expired subscriptions linked to your Apple ID.
3
Select Peloton
Find and tap Peloton in your subscription list.
4
Cancel Peloton Subscription
Tap Cancel Subscription and confirm. Your Peloton access remains active until the end of your current billing period.
How to Cancel Peloton App on Google Play Store
If you subscribed to the Peloton App through Google Play on Android, you must cancel through Google Play. Peloton cannot process Play Store cancellations.
1
Open Google Play Store
Launch the Google Play Store app on your Android device. Tap your profile icon in the top-right corner.
2
Go to Payments & Subscriptions
Tap Payments & subscriptions, then tap Subscriptions to see all active subscriptions.
3
Select Peloton
Find and tap Peloton in your subscription list.
4
Cancel Peloton Subscription
Tap Cancel subscription and follow the prompts. Select a reason if asked, then confirm. Access continues until the billing period ends.
Call 1-866-679-9129 to reach Peloton customer service. Support is available 7 days a week.
2
Verify Your Account
Provide your account email, name, and any other details the representative requests to verify your identity.
3
Request Cancellation
Tell the representative you want to cancel your Peloton App membership. They may offer retention deals or ask for a reason.
4
Get Confirmation
Ask for a confirmation email or reference number. Your membership remains active until the end of your current billing period.
How to Cancel Peloton App on PayPal
If you signed up for the Peloton App through PayPal, you can cancel the recurring payment directly from your PayPal account.
1
Log In to PayPal
Go to paypal.com and sign in with your PayPal email and password.
2
Open Settings
Click the Settings gear icon in the top-right corner of your PayPal dashboard.
3
Go to Payments
Click Payments, then click Manage automatic payments or Manage pre-approved payments.
4
Cancel Peloton
Find Peloton in the list, click on it, then click Cancel to stop future automatic payments.
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Cancelling the Peloton App is relatively easy. You can cancel through your Peloton account settings on the website, or through your app store subscription settings. Peloton also offers phone support, making it one of the easier fitness subscriptions to cancel. However, if you subscribed through Apple or Google Play, you must cancel through that platform.
Estimated Time
On average, it takes 0003 minutes to cancel a Peloton App subscription.
How to Contact Peloton App
Peloton offers support through their online help center, live chat, and phone support. You can reach Peloton customer service by phone for subscription and billing inquiries.
MoneyPilot is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.
The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.
Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual advice.
MoneyPilot does not encourage or condone disputing valid charges, misrepresenting transactions, or taking any action that could violate a company’s terms, service agreement, or applicable laws. We promote fair, transparent, and lawful communication between consumers and businesses.
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Peloton App Refund Policy
Peloton does not typically offer refunds for App memberships. When you cancel, your membership remains active until the end of your current billing period. You retain access to all classes and features until then. For subscriptions purchased through Apple or Google Play, refund policies are governed by those platforms. Contact Peloton support if you believe you were charged in error. Learn more about MoneyPilot’s subscription management tools to help track and cancel unwanted subscriptions.
Peloton App Plans & Pricing (2026)
Plan
Price
Details
Peloton App One
$12.99 / month
Access to strength, yoga, HIIT, outdoor running, meditation, and other floor-based workout classes. Limited equipment classes.
Peloton App+
$24 / month
Everything in App One plus unlimited cycling, running, walking, and rowing classes for use on any equipment.
Peloton All-Access
$44 / month
Full membership for Peloton hardware owners. Unlimited access to all content for one connected device plus app access for household members.
Related Cancel Guides
Looking to cancel other health and fitness subscriptions? Check out these step-by-step guides:
Yes, you can cancel your Peloton App membership at any time. There are no long-term contracts or cancellation fees. Your access continues until the end of your current billing period.
Why Do People Cancel the Peloton App?
Common reasons include returning to gym workouts, finding free workout alternatives on YouTube, no longer using the app regularly, finding the monthly cost too high, or switching to competing fitness apps like Apple Fitness+ or Nike Training Club.
What Information Do I Need to Cancel the Peloton App?
You need your Peloton account email and password. If you subscribed through an app store, you need access to your Apple ID or Google account settings. For phone cancellation, have your account details ready.
What Is Peloton’s Cancellation Policy?
Peloton allows cancellation at any time with no penalties or fees. Your membership access continues until the end of your billing period. Refunds are generally not provided for unused portions of a membership.
Can I Get a Refund from Peloton?
Peloton does not typically issue refunds for App memberships. For App Store or Google Play purchases, you can request a refund through Apple or Google. Contact Peloton support at 1-866-679-9129 for billing disputes.
Refunds, Reactivation & Troubleshooting
How Long Does It Take to Cancel the Peloton App?
Cancelling the Peloton App takes about 3 minutes through the website or app store settings. Cancelling by phone may take 5-10 minutes depending on wait times.
What Happens to My Workout Data After I Cancel the Peloton App?
Your workout history, achievements, and personal records are retained in your Peloton account. You can still access your profile, but you lose the ability to take classes. If you resubscribe later, your data will be there.
Can I Reactivate My Peloton App Subscription?
Yes. You can resubscribe to the Peloton App at any time through the website or app. Your workout history and account data will still be available.
What If I Cancelled the Peloton App but Am Still Being Charged?
Check whether the charge is from Peloton directly, Apple, or Google Play. Verify your subscription status in your account settings and app store. If charges continue, contact the billing platform or call Peloton at 1-866-679-9129.
Does Cancelling the Peloton App Remove the App?
No, cancelling your membership does not remove the Peloton app from your device. You can still browse the class library, but you will not be able to take classes without an active membership.
Peloton App May Show Up On Your Statement As:
PELOTON PELOTON INTERACTIVE ONEPELOTON PELOTON *APP PELO *MEMBERSHIP
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