How to Cancel Strava

Zoe Mitchell

By Zoe Mitchell

Fintech Product Researcher

Strava is one of the most popular fitness tracking apps for runners, cyclists, and athletes, with millions of active users worldwide. The premium subscription unlocks advanced features like route planning, training analysis, live segments, and detailed performance metrics. If you see a charge from Strava on your bank or credit card statement, it is most likely your subscription auto-renewing. Below, you will find exactly how to cancel your Strava subscription quickly using any method available.

Published March 2026
Last updated on March 2026
5 min read

How to Cancel Strava on Strava.com

You can cancel your Strava subscription directly through the website. This works for subscriptions purchased through Strava directly (not through an app store). For detailed information, visit Strava’s account settings page.

1
Sign In to Your Strava Account
Go to strava.com in your web browser and sign in with your Strava email and password.
2
Open Account Settings
Click your profile picture in the upper right corner, then navigate to Settings from the dropdown menu.
3
Go to My Account
Click on My Account in the settings sidebar. This shows your current subscription plan details and renewal date.
4
Cancel Your Strava Subscription
Click Cancel subscription and follow the prompts to confirm. Your Strava premium access continues until the end of your current billing period.

How to Cancel Strava on Apple App Store

If you subscribed to Strava through Apple in-app purchase on iPhone or iPad, you must cancel through Apple. Strava cannot process App Store cancellations.

1
Open Settings on iPhone or iPad
Tap the Settings app on your iOS device, then tap your name at the top to access your Apple ID settings.
2
Go to Subscriptions
Tap Subscriptions to see all active and expired subscriptions linked to your Apple ID.
3
Select Strava
Find and tap Strava in your subscription list.
4
Cancel Strava Subscription
Tap Cancel Subscription and confirm. Your Strava premium features remain active until the end of your current billing period.

How to Cancel Strava on Google Play Store

If you subscribed to Strava through Google Play on Android, you must cancel through Google Play. Strava cannot process Play Store cancellations.

1
Open Google Play Store
Launch the Google Play Store app on your Android device. Tap your profile icon in the top-right corner.
2
Go to Payments & Subscriptions
Tap Payments & subscriptions, then tap Subscriptions to see all active subscriptions.
3
Select Strava
Find and tap Strava in your subscription list.
4
Cancel Strava Subscription
Tap Cancel subscription and follow the prompts. Select a reason if asked, then confirm. Your Strava access continues until the billing period ends.

How to Cancel Strava via Customer Support

If you are having difficulty cancelling online, you can reach out to Strava support for assistance through their help center. For more subscription management tips, how MoneyPilot helps users manage subscriptions or see if MoneyPilot is worth it for your situation.

1
Visit Strava Support
Go to support.strava.com in your browser and navigate to the Subscription & Billing section.
2
Submit a Support Request
Click Submit a request or Contact Us. Select your issue type as subscription or billing related.
3
Provide Your Strava Account Details
Enter your account email, subscription details, and explain that you want to cancel your Strava subscription.
4
Wait for Strava Confirmation
Strava support typically responds within 1-2 business days. You will receive a confirmation email once your cancellation is processed.

How to Cancel Strava on PayPal

If you signed up for Strava through PayPal, you can cancel the recurring payment directly from your PayPal account.

1
Log In to PayPal
Go to paypal.com and sign in with your PayPal email and password.
2
Open Settings
Click the Settings gear icon in the top-right corner of your PayPal dashboard.
3
Go to Payments
Click Payments, then click Manage automatic payments or Manage pre-approved payments.
4
Cancel Strava
Find Strava in the list, click on it, then click Cancel to stop future automatic payments for your Strava subscription.

Difficulty

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EasyMediumVery Hard

Cancelling Strava is relatively easy. The online process through the website is straightforward, and there are no aggressive retention tactics. You must cancel at least 24 hours before your renewal date to avoid being charged. If you subscribed through Apple or Google Play, you must cancel through that platform rather than through Strava directly.

Estimated Time

On average, it takes 0003 minutes to cancel a Strava subscription.

How to Contact Strava

Strava primarily offers support through their online help center and in-app support. There is no dedicated phone support line available.

Helpsupport.strava.com
Accountstrava.com/settings

Disclaimer

MoneyPilot is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.

The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.

Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual advice.

MoneyPilot does not encourage or condone disputing valid charges, misrepresenting transactions, or taking any action that could violate a company’s terms, service agreement, or applicable laws. We promote fair, transparent, and lawful communication between consumers and businesses.

Savings Calculator
Find out how much you could save
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Savings over 5 years from cancelling your $11.99/month subscription
$719
Savings by cancelling
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-$719
Loss if you keep paying

Strava Refund Policy

Strava offers a full refund within 14 days of purchase. After 14 days, Strava subscriptions are non-refundable. Cancellations take effect at the end of the current billing period, and you retain access to premium features until then. For subscriptions purchased through Apple or Google Play, refund policies are governed by those platforms. You will not lose any activity data by cancelling your subscription. Learn more about MoneyPilot’s subscription management tools to help track and cancel unwanted subscriptions.

Strava Plans & Pricing (2026)

PlanPriceDetails
Strava Monthly$11.99 / monthFull premium features including route planning, training analysis, live segments, beacon safety, and detailed performance metrics.
Strava Annual$79.99 / yearAll premium features at a discounted annual rate. Works out to about $6.67/month plus applicable taxes.
Strava Family Plan$139.99 / yearPremium access for multiple family members at a discounted rate.
Strava FreeFreeBasic activity tracking, GPS recording, social features, and club membership with limited analysis tools.

Looking to cancel other fitness and wellness subscriptions? Check out these step-by-step guides:

Frequently Asked Questions

Can I Cancel Strava at Any Time?
Yes, you can cancel your Strava subscription at any time through the website or your app store subscription settings. Your premium features remain active until the end of your current billing period. Make sure to cancel at least 24 hours before your renewal date.
Why Do People Cancel Strava?
Common reasons include not using the premium features enough to justify the cost, switching to free alternatives like Nike Run Club or MapMyRun, seasonal training changes, or wanting to reduce monthly subscription expenses.
What Information Do I Need to Cancel Strava?
You need your Strava account email and password. If you subscribed through an app store, you need access to your Apple ID or Google account settings.
What Is Strava’s Cancellation Policy?
Strava allows cancellation at any time. Your premium access continues until the end of your billing period. Refunds are available within 14 days of purchase, after which subscriptions are non-refundable.
Can I Get a Refund From Strava?
Strava offers a full refund within 14 days of purchase. After 14 days, subscriptions are non-refundable. For App Store or Google Play purchases, you can request a refund through Apple or Google directly.

Refunds, Reactivation & Troubleshooting

How Long Does It Take to Cancel Strava?
Cancelling Strava takes about 3 minutes through the website or app store settings. The process is straightforward with no retention calls or lengthy procedures required.
What Happens to My Data After I Cancel Strava?
All your activity data, routes, and training history are fully preserved. You revert to the free version of Strava with basic tracking features. Premium analysis tools and route planning will no longer be accessible.
Can I Reactivate Strava After Cancelling?
Yes. You can resubscribe to Strava at any time through the app or website. All your previous activity data and training history will still be available.
What If I Cancelled Strava but Am Still Being Charged?
Check whether the charge is from Strava directly, Apple, or Google Play. Verify your subscription status in your app store settings. If charges continue after cancelling, contact the billing platform for assistance.
Does Cancelling Remove the Strava App?
No, cancelling your Strava subscription does not remove the app from your device. You keep access to the free version with basic GPS tracking, activity recording, and social features.

Strava May Show Up On Your Statement As:

STRAVA
STRAVA *PREMIUM
STRAVA INC
STRAVA SUBSCRIPTION

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