Talkspace is one of the leading online therapy platforms, connecting users with licensed therapists through text, audio, and video messaging. The platform offers various therapy plans for individuals, couples, and teens. If you see a charge from Talkspace on your bank or credit card statement, it is most likely your therapy subscription auto-renewing. Below, you will find exactly how to cancel your Talkspace subscription quickly using any method available.
Published March 2026 Last updated on March 2026 5 min read
How to Cancel Talkspace on the Talkspace Website
You can cancel your Talkspace subscription directly through the website. This is the most straightforward method for out-of-pocket subscribers. For detailed information, visit Talkspace’s official help center.
1
Sign In to Talkspace
Go to talkspace.com in your web browser and sign in with your Talkspace email and password.
2
Open Account Settings
Click on Account in the top-right corner of the screen to access your account settings.
3
Navigate to Payment and Plan
Click on Payment and plan to see your current subscription details, billing cycle, and payment method.
4
Cancel Your Plan
Locate your active plan and click Cancel my plan. Follow the prompts to confirm your cancellation. Your therapy access continues until the end of your current billing period.
How to Cancel Talkspace on Apple App Store
If you subscribed to Talkspace through Apple in-app purchase on iPhone or iPad, you must cancel through Apple. Talkspace cannot process App Store cancellations.
1
Open Settings on iPhone or iPad
Tap the Settings app on your iOS device, then tap your name at the top to access your Apple ID settings.
2
Go to Subscriptions
Tap Subscriptions to see all active and expired subscriptions linked to your Apple ID.
3
Select Talkspace
Find and tap Talkspace in your subscription list.
4
Cancel Talkspace Subscription
Tap Cancel Subscription and confirm. Your therapy access remains active until the end of your current billing period.
How to Cancel Talkspace on Google Play Store
If you subscribed to Talkspace through Google Play on Android, you must cancel through Google Play. Talkspace cannot process Play Store cancellations.
1
Open Google Play Store
Launch the Google Play Store app on your Android device. Tap your profile icon in the top-right corner.
2
Go to Payments & Subscriptions
Tap Payments & subscriptions, then tap Subscriptions to see all active subscriptions.
3
Select Talkspace
Find and tap Talkspace in your subscription list.
4
Cancel Talkspace Subscription
Tap Cancel subscription and follow the prompts. Select a reason if asked, then confirm. Access continues until the billing period ends.
Go to help.talkspace.com in your browser and navigate to the Subscription Management section.
2
Submit a Support Request
Click Submit a request or use the contact form. Select your issue type as billing or subscription related.
3
Provide Account Details
Enter your account email, subscription details, and explain that you want to cancel your therapy plan. Include your reason for cancellation.
4
Wait for Confirmation
Talkspace support typically responds within 1-2 business days. You will receive a confirmation email once your cancellation is processed.
How to Cancel Talkspace on PayPal
If you signed up for Talkspace through PayPal, you can cancel the recurring payment directly from your PayPal account.
1
Log In to PayPal
Go to paypal.com and sign in with your PayPal email and password.
2
Open Settings
Click the Settings gear icon in the top-right corner of your PayPal dashboard.
3
Go to Payments
Click Payments, then click Manage automatic payments or Manage pre-approved payments.
4
Cancel Talkspace
Find Talkspace in the list, click on it, then click Cancel to stop future automatic payments.
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Cancelling Talkspace is relatively straightforward through your account settings. There are no phone calls required – you can cancel directly through the website or app. The process involves navigating to your payment settings and selecting the cancel option. However, if you subscribed through Apple or Google Play, you must cancel through that platform rather than through Talkspace directly.
Estimated Time
On average, it takes 0004 minutes to cancel a Talkspace subscription.
How to Contact Talkspace
Talkspace offers support through their online help center and in-app support. There is no dedicated phone line for cancellations – you must cancel online or through the app.
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Talkspace Refund Policy
Talkspace allows cancellation at any time with no contracts. When you cancel, your subscription is set to non-renewing, and you retain access to therapy services for the remainder of your paid billing period. Talkspace support can evaluate refund requests if received within 90 days of the charge date. For subscriptions purchased through Apple or Google Play, refund policies are governed by those platforms. You also have the option to pause your plan instead of cancelling if you need a temporary break. Learn more about MoneyPilot’s subscription management tools to help track and cancel unwanted subscriptions.
Talkspace Plans & Pricing (2026)
Plan
Price
Details
Messaging Therapy
$69 / week
Unlimited text, video, and audio messaging with a licensed therapist. Therapists respond at least once daily, Monday through Friday.
Video + Messaging Therapy
$99 / week
Everything in Messaging Therapy plus four 45-minute live video sessions per month with your therapist.
Video + Messaging + Workshops
$109 / week
Full therapy plan plus access to live Zoom workshops with licensed providers on various mental health topics.
Couples Therapy
$436 / month
Live sessions and unlimited messaging for couples therapy with a licensed therapist.
Related Cancel Guides
Looking to cancel other health and wellness subscriptions? Check out these step-by-step guides:
Yes, you can cancel your Talkspace subscription at any time. There are no contracts or long-term commitments. Your therapy access remains active until the end of your current billing period.
Why Do People Cancel Talkspace?
Common reasons include completing their therapy goals, switching to in-person therapy, finding the weekly cost too high, preferring a different online therapy platform like BetterHelp, or taking a temporary break from therapy sessions.
What Information Do I Need to Cancel Talkspace?
You need your Talkspace account email and password to access your account settings and cancel. If you subscribed through an app store, you need access to your Apple ID or Google account settings.
What Is Talkspace’s Cancellation Policy?
Talkspace has a no-contract cancellation policy. You can cancel at any time, and your access continues until the end of your paid billing period. You also have the option to pause your plan instead of cancelling entirely.
Can I Get a Refund from Talkspace?
Talkspace support can evaluate refund requests if submitted within 90 days of the charge date. For App Store or Google Play purchases, you can request a refund through Apple or Google. Contact Talkspace support for billing disputes.
Refunds, Reactivation & Troubleshooting
How Long Does It Take to Cancel Talkspace?
Cancelling Talkspace takes about 4 minutes through the website or app. The process is straightforward – navigate to your account settings, then payment and plan, and click cancel. No phone calls required.
What Happens to My Therapy Data After I Cancel Talkspace?
Your message history and session records are retained by Talkspace after cancellation. However, you will lose access to messaging with your therapist once your billing period ends. Any scheduled live sessions after your cancellation date will not be accessible.
Can I Reactivate My Talkspace Subscription?
Yes. You can resubscribe to Talkspace at any time. You may be matched with a new therapist or request the same one if available. Your previous conversation history may still be accessible.
What If I Cancelled Talkspace but Am Still Being Charged?
Check whether the charge is from Talkspace directly, Apple, or Google Play. Verify your subscription status in your account settings. If charges continue after cancellation, contact Talkspace support or the billing platform for assistance.
Can I Pause My Talkspace Subscription Instead of Cancelling?
Yes, Talkspace offers a pause option for out-of-pocket subscribers. This lets you temporarily halt your subscription without fully cancelling. You can resume therapy when you are ready without losing your account or therapist match.
Talkspace May Show Up On Your Statement As:
TALKSPACE TALKSPACE INC TALKSPACE *THERAPY GROOP INTERNET PLATFORM
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